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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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October 28, 2022

I found the Toyota crew friendly, fast, efficient and caring since I received condolences for my wife, the car owner, who recently passed away. More

by chuckisfishing58
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 28, 2022

I have always been treated with respect and I have had my needs met quickly. More

by patricia.birdlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane
Oct 28, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department, Patricia! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 28, 2022

The appointment was taken care of swiftly including updates along the way. I have been working with oaklawn Toyota for a number of years. I appreciate the timely manner they conduct business! More

by Mother Willis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

October 27, 2022

The staff is awesome from manager to service department. Steve Keith and Frank and all are awesome! More

by Mz.KayKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 26, 2022

Everything was explained first, but because of additional repairs, paid more than expected. Also was there longer than expected. More

by MRN1188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. Joseph and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 26, 2022

Very easy to work with and very complete service. They texted me with questions about the service and suggested other things that needed to be done. They even found a coupon for a discount (and it wa More

by michelle.kreydich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Oak Lawn Toyota responded

Michelle, Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

October 26, 2022

They are the best , very competent and respectful . I highly recommend Oak Lawn Toyota , Il More

by Valentes25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Oak Lawn Toyota responded

Valentes, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

October 24, 2022

Prompt and courteous service. Joe kept me informed about my vehicle . Will be back here to service in the future. More

by canithac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 22, 2022

The service was very professional and friendly, and in spite of not having an appointment it was very fast. More

by Badiva2.nb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 21, 2022

I believe they misled me and way overcharged me for their services. They never informed me of these issues before but all at once. More

by lesure.anita222
Price
Recommend Dealer
No
Employees Worked With
Keith Stadler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Juan Vazquez, Service Manager

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