Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

Sort by
November 25, 2022

I've been a customer satisfied for 3 years with nothing but good things to say about this service Department...my car is always in good hands Joe is an excellent rep... More

by yolandamcclinton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Oak Lawn Toyota responded

Yolanda, We are very happy to hear Joseph provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 24, 2022

Staff were prompt , very corteous -gave updates on a timely, regular basis.. & fixed my car right away. More

by virgietong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayjay, Keith
Nov 25, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 24, 2022

In a very busy time Oak Lawn Toyota efficiently serviced my car. I have confidence in the work they do. More

by grimwoodibm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 24, 2022

Professional, good selection, experience sales personnel, local, knowledgeable about vehicles, classical maintenance department, Top Toyota dealer. More

by meltrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 23, 2022

Very pleased with the rapid service I received. The service desk guys were extremely knowledgeable. More

by eflemingjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 20, 2022

Dependable,sincerity,professionals,reliable vehicles and a forever customer and the warming seats are fantastic for my low tolerance for coldness. This is my 4th or 5th purchase from Oak lawn Toyota and I a More

by marie7819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Oak Lawn Toyota responded

Marie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about another excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

Nov 21, 2022 -

marie7819 responded

All of the above

November 19, 2022

Always have very good service. Often they are able to get me in without an appointment More

by psweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 19, 2022

Awesome dealership! Everyone I dealt with was friendly and helpful. They really go above and beyond expectations. More

by briancoughlin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Oak Lawn Toyota responded

Brian, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 19, 2022

Keith was the service rep who registered me in for appointment. Courteous, polite and answered questioned. More

by patshat2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Keith, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 18, 2022

A bit disappointed this time because I asked for a tire to be checked for a slow leak and it wasn't done. I came home, and the light was on and the tire still losing air More

by PORFIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
Nov 18, 2022 -

Oak Lawn Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Juan Vazquez, Service Manager

Nov 18, 2022 -

PORFIN1 responded

Sure

Nov 19, 2022 -

PORFIN1 responded

I had a nail in the tire and i wish it was found there

...
56
...