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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,200 Reviews

2,200 Reviews of Oak Lawn Toyota - Service Center

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April 23, 2024

People are very polite. They answer any questions that I am concern . Easy to get to the dealership. More

by elenasandoval39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Elena, and we look forward to working with you again. Juan Vazquez, Service Manager

April 21, 2024

The experience was great. I was there for maintenance and necessary repairs. It did not take long. Joseph kept me informed and gave me a discount on the final cost. More

by renes94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Oak Lawn Toyota responded

Thank you for your very kind review. Joseph and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 21, 2024

The service here is great, friendly, they keep you updated, and most of all they treat you with respect. Sal is an excellent service representative. I highly recommend Oak Lawn Toyota for purchasing a More

by mylips4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Oak Lawn Toyota responded

It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 18, 2024

Joe is great to work with ! ! Everyone is great ! Gerri too !! Everything went fine . No problems ! More

by rjbcarrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerri in check out
Apr 18, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 15, 2024

John has such a family oriented “bedside” communication style. He could be my uncle! He was very attentive and was spot on with timeliness and gave me a thorough explanation of the recommended service and More

by Holla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McShane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geri Olejarz , she is always so pleasant. Thank you for listening to my “stories “ 😊
Apr 16, 2024 -

Oak Lawn Toyota responded

Thank you so much for your kind words for John and Geri and for leaving us this wonderful feedback! Juan Vazquez, Service Manager

April 12, 2024

He was probably the reason I bought a new vehicle. I originally went in for a service. but I thought I double booked a doctor visit on the same day and Amir promised to get me out promptly. I realized More

by raul.flores52
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Amir was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 10, 2024

Service was friendly and professional. I was given a thorough explanation of what was going on with my car. More

by anabcruzgarcia
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 08, 2024

I was very satisfied with the wait time, how I was explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair More

by pmitchell89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

April 08, 2024

Everything went great as always,I would never take my Highlander anywhere else,,,thank you More

by CUBGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hertogs
Apr 08, 2024 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 04, 2024

Great dealership experience, we are always treated wonderfully at Oak lawn Toyota. Nice people for sure. More

by CKONECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

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