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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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January 20, 2023

My car issues were viewed and some repaired. The price was little high but such as life. More

by Brodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Juan Vazquez, Service Manager

January 19, 2023

I am always happy with Oak Lawn Toyotas service and ease of getting my vehicle in. More

by DNARS4800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great service experience! Juan Vazquez, Service Manager

January 19, 2023

Great service department Great customer experience Very professional people at Oak Lawn Toyota. Will keep coming back More

by GLEENERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travois Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 19, 2023

Always easy to be taken care of at the service department by Lauren or Joe. Service is great and have a easy pickup when it is done More

by c.wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly
Jan 20, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, Lauren, Joseph, and our team look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

January 19, 2023

Service department at Oak Lawn Toyota does a great job and keeps customer informed on the work being done and how long it will take. More

by Mfranolijar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Mfranolijar responded

Excellent service and customer service

January 18, 2023

He kept me updated with my vehicle and also with something that needed to be replaced More

by JBLAZEVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota; we look forward to having you as one of our valued customers for many more years to come. Juan Vazquez, Service Manager

January 17, 2023

The service department a at Oak Lawn Toyota always does a great job and Joe is fantastic. More

by jahnjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 16, 2023

Always a pleasure. Truck taken in and promptly serviced. Courteous staff. Excellent all the way around. More

by SCT7920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 15, 2023

It was my good fortune Lauren Kelly answered the phone when my rav broke down. Of course I was very upset but she talked me through all my options and we were able to get the car in to service dept. s More

by Odie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
Jan 16, 2023 -

Oak Lawn Toyota responded

Odie, It's great to hear that Lauren was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

January 14, 2023

Last two times customers come in an the part they said was in not in. There’s seems to be part communication issues with other items as well More

by michaelwhite1789
Recommend Dealer
No
Employees Worked With
Unsure which parts guy
Jan 19, 2023 -

Oak Lawn Toyota responded

Michael, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

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