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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,200 Reviews
Call Service Center (708) 435-2205

2,200 Reviews of Oak Lawn Toyota - Service Center

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July 20, 2024

Travois gives excellent service and he is fantastic, no problems at all, and the service was excellent! More

by isit84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 18, 2024

Great service and trust in taking care of our car care needs. Very professional personnel. More

by mabbatemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Oak Lawn Toyota responded

We are very happy to hear Joseph and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 15, 2024

Amir was it extremely informative about the pros and cons of recommended service needed to prolong the life of the car. Not a push or force just a recommendation for which I agreed. More

by barbara31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Oak Lawn Toyota responded

Thank you, Barbara, for taking the time to share your thoughts on working with Amir and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

July 10, 2024

I did not receive my senior discount. This is not fair or honest. Please flag my account so I automatically receive my discount and don't have to remember it each time. Joe promised to do More

by PEVANS111
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pictures too small to identify anyone.
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Jul 10, 2024 -

Oak Lawn Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Juan Vazquez, Service Manager

July 08, 2024

Awesome customer service, my car drives very good, I will recommend Sal to everyone! That man is the best. More

by SALIM Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Oak Lawn Toyota responded

Thank you, Salim! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years! Juan Vazquez, Service Manager

July 01, 2024

Irving and John were absolutely fantastic. So easy to work with and very helpful. I would recommend oak lawn Toyota to anyone! More

by marscroppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Gasca
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Jul 01, 2024 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

June 29, 2024

Excellent service. Very professional . Kept me well informed of my car’s progress. Good prices and hours. More

by connkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barracks
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Jul 01, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

June 29, 2024

I was satisfied with the job Oak Lawn did on my Rav 4. All is good More

by dejbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

June 18, 2024

Over the years, good service, but not this time. My service took 3 hours, left cap off tire had to come back, liquid stains on my car and way overpriced. I left feeling taken advantage of. I had t More

by REED_SHEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Oak Lawn Toyota responded

Thank you for bringing this to our attention, Sheila, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

June 14, 2024

I waited for 10 minutes and was attended to thereafter and issues were taken care of quickly and promptly. More

by cpaby2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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