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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,200 Reviews

2,200 Reviews of Oak Lawn Toyota - Service Center

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May 21, 2023

Fine asked for another appt for another car but didn't get one I guess they forgot More

by robertscheck
Recommend Dealer
Yes
May 22, 2023 -

Oak Lawn Toyota responded

Robert, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

May 21, 2023

Same great service I have for more than 20 years , exactly the reason why I always recommend this Toyota dealership. More

by CFDHOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

May 21, 2023

Super helpful staff, clean shop, easy to do business with. Will return for future work. More

by Melba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Oak Lawn Toyota responded

Thank you, Melba! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 20, 2023

We dealt with Vito and Steve and they were absolutely amazing and so very helpful. They let me drive each car that I thought about getting and were able to put me in one at my price range. Will definitel More

by Pamelakuchar1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito
May 21, 2023 -

Oak Lawn Toyota responded

Pamela, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vito and Steve met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

May 19, 2023

Good, but had a real problem getting a part for my car. I had to call the corporate office to get the part. I waited from May of 22 to April 23. I have gone two years trying to get my air conditioner fixed More

by latoynia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Oak Lawn Toyota responded

Thank you, Latoynia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We do apologize for the long wait for your vehicle part. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 18, 2023

Frank asked right away did we need any assistance. I loved the way he explained in details what was done to the car. He advise us of the future service that would be needed. He was very professional, More

by JAMESVERNICE
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nash
May 19, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review, James. We're happy to hear Frank was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 17, 2023

Guys were very prompt professional and the prices are very good seems to be the on time on spot place to go to for repairs I will definitely be going back as a woman I didn't feel cheated at all . Thank More

by revoridatRTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees there are very professional
May 18, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 17, 2023

I brought my car in for a recall, while making the update I was told my pcv valve was starting to stick an it's 450.00 to replace it, after checking around no one else price was more than 150.00 to replace i More

by Aharris304
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Osuch
May 21, 2023 -

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Juan Vazquez, Service Manager

May 17, 2023

Travois has been maintaining my vehicle for years. He performed an oil change, tire rotation, and inspection during this visit. In the past, Travois has resolved issues on my vehicle that other Toyo More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travois Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Michelle, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

May 17, 2023

The staff was very helpful and explained why each action was necessary. I’m very pleased with the results. More

by DKRYSTOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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