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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,200 Reviews

2,200 Reviews of Oak Lawn Toyota - Service Center

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July 21, 2023

Mechanic and service advisors were very kind and professional. Work was completed in a short time and I was on my way. More

by Lauren F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Oak Lawn Toyota responded

Thank you, Lauren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 20, 2023

Relaible and excellent customer service! I would not take my vehicle anywhere else for service! More

by sandraspivey1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

July 20, 2023

Great dealership Always reliable and trustworthy will recommend them to any customer and to the public More

by ROBERTREIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 19, 2023

I was impressed by how quickly they responded to my concerns. Your dealership was recommended by a family member of mine. More

by Debra
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan H. is excellent as well. He is more than a porter. Good customer service
Jul 19, 2023 -

Oak Lawn Toyota responded

Hello, Debra! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a timely experience! Juan Vazquez, Service Manager

July 19, 2023

It was to expensive I feel like I'm being taken advantage because I don't alot about cars More

by nhernandez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
July 18, 2023

They are helpful and friendly. They provide excellent service. I would recommend them. I have done so. More

by CMHORDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 17, 2023

Car was serviced and repairs were done as promised. Service department does a good job getting cars in and out promptly. More

by BOBKATHANSEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

July 16, 2023

Frank was very friendly and accommodating; kept me updated about progress of service. Service was completed in less time than originally quoted. This was my first time taking a car in for service at O More

by michele_430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Michele! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 15, 2023

They go are some of the good ones out here ,will be back! ! Keep up the good work More

by galtney18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 14, 2023

I wanted a Toyota highlander because of the classic look, also because Toyota makes some of the most long lasting cars and trucks around. I happy with my choice. I'm 56 yes old so this truck should last me More

by Ruby T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceaser from Oaklawn Toyota, Joe from parts
Jul 15, 2023 -

Oak Lawn Toyota responded

Thank you, Ruby! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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