2,200 Reviews of Oak Lawn Toyota - Service Center
Ron performed an oil change and did fine but I requested another issue to look into and instead of thoroughly investigating the possible causes he just assumed it was an electrical issue when it was a fuse. another issue to look into and instead of thoroughly investigating the possible causes he just assumed it was an electrical issue when it was a fuse. If I had followed his recommendation I would have been paying a lot more money either at Toyota or elsewhere. Very disappointed that there was no voltage testing or checked fuse. That is just plain laziness. A family member just tested it and replaced fused and it fixed the issue. More
Everything was good. Text responses were not always answered promptly. Sometimes not until the next day Text responses were not always answered promptly. Sometimes not until the next day More
Best finance advisor , thank you for a great price on extended warranty. Good customer service! extended warranty. Good customer service! More
I always get great customer service at Oak Lawn Toyota. Everyone is courteous and I never have to wait long. Everyone is courteous and I never have to wait long. More
I had my car in Orland Park dealership they never fixed the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The serv the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The service Dept clean. People were wonderful. Never going back to Orland Park More
I had a recall and set the appointment a couple of weeks in advance the first time I came in. Only to be told that the part wa not inhad to reschedule for a later date. I would have thought that the dealer in advance the first time I came in. Only to be told that the part wa not inhad to reschedule for a later date. I would have thought that the dealer would have had the part in advance. Other than that, dealership is great. More
Joe , my service technician, is superb in his diagnosis and recommendation about what services need to b completed on my vehicle. I really appreciate his professionalism/courtesy and recommendation about what services need to b completed on my vehicle. I really appreciate his professionalism/courtesy More
As always, Oak Lawn Toyota Service Team ensures that the customer is satisfied with the quality of work completed on our Toyotas- keeping our vehicles safe and reliable. customer is satisfied with the quality of work completed on our Toyotas- keeping our vehicles safe and reliable. More