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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,200 Reviews
Call Service Center (708) 435-2205

2,200 Reviews of Oak Lawn Toyota - Service Center

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October 18, 2023

Serviced my vehicle in a timely manner. Sal was clear with his explanation of what was being done. More

by NANCY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review, Nancy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 13, 2023

Good Good super el lugar volveria otra vez. La atencion fue d lo mejor gracias More

by calukajaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2023 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

October 09, 2023

The entire service department is amazing, they were friendly, respectful and helpful. A great experience all around! More

by ochoa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 07, 2023

Great experience with the service center kept me informed with the details of what was being done and accomplished the repairs More

by dalyworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 07, 2023

Whenever we have an issue with the car, Joe understands and addresses the situation and always gives good advice. More

by OKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 06, 2023

Joseph was very professional & provided pertinent info needed to better service my vehicle during my appointed time. Great experience! More

by JIURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 05, 2023

He is always professional and provides the needed information to make on the spot decisions. More

by revjdmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Oak Lawn Toyota responded

We are very happy to hear that Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 04, 2023

I have nothing to say but good things about OL Toyota. We have been customers for years. More

by robson92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 02, 2023

I could not believe your service center did not tell me that you had a tire sale coming up when I just brought 2 tires. I could have waited and brought 4 tires. More

by kiata_60637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

Oct 06, 2023 -

Oak Lawn Toyota responded

Thank you so much for calling us back today, and I'm so glad we were able to talk with you over the phone. Per our conversation, it sounds like you are going to opt. for a different service recommendation. The tires are not your #1 priority at this time, and we are happy to help with any of your service needs. Thanks so much again for your time, honesty and loyalty to Oak Lawn Toyota! We truly appreciate you! Best, Juan Vazquez, Oak Lawn Toyota's Service Manager

September 25, 2023

Oak Lawn Toyota is the best dealership for their Service Department they are friendly, great Customer service etiquette, extremely helpful and they care it shows... I always have the BEST Advisors and they More

by Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno Rengifo
Report | Print
Sep 26, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

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