Oak Lawn Toyota - Service Center

I took my SUV in for an oil change and requested the technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed wit technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed with the repair. However, when the technician discovered that two sensors were actually out, the price increased. Later, he returned and informed me that the cost had risen even more than what he initially quoted. Feeling frustrated by the constant changes, I decided to decline the repair. What really upset me was when he returned one last time to inform me that I would be charged a service fee for inspecting my tires, a fee he had not mentioned before. It felt unfair that after I declined to pay for the sensor replacement, he then charged me $80 just to look at the tires and sensors. Great way to run a dealership!!! More

I really appreciate the communication. I was updated by texts when my service was completed. I was updated by texts when my service was completed. More

Frank is awesome. He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work on cars- thank you for promoting honesty at your dealership. More

He is always so polite and explains things so you understand them. He acts like he truly cares. understand them. He acts like he truly cares. More

Amazing! He is always informative and ready to give you his personal attention. He is a professional in his field. He is always informative and ready to give you his personal attention. He is a professional in his field. More

Service with Frank Nash was outstanding. He's a knowledgeable professional who guided me with the repair and maintenance issues that I had. He was really helpful and explained what needed to He's a knowledgeable professional who guided me with the repair and maintenance issues that I had. He was really helpful and explained what needed to be done and the time frame it would take. I am really satisfied and will continue to come for service. More

Clean offices, Everyone I spoke with was friendly, helpful and knowledgeable. Scheduling delivery of my RAV 4 was easy and delivery time was as promised. helpful and knowledgeable. Scheduling delivery of my RAV 4 was easy and delivery time was as promised. More

When I got there the there was no one in the office to check you in when they did get there told us to wait because they were short handed also it took for them to start on my vehicle.in my opinion they s check you in when they did get there told us to wait because they were short handed also it took for them to start on my vehicle.in my opinion they should have called and informed customer that it would take longer than normal because your short handed More

Always a pleasure to come in to Oak Lawn Toyota! The team is the reason! Sal is great! They always take care of me! The team is the reason! Sal is great! They always take care of me! More

I have been doing business with Oaklawn Toyota for at least 30 years. Over those years I have bought a number of cars for myself, and my children and I have recommended Oak Lawn Toyota to many friends. least 30 years. Over those years I have bought a number of cars for myself, and my children and I have recommended Oak Lawn Toyota to many friends. Of the used vehicles I have bought, I have always been able to trust that they will only sell quality cars. As for service, I trust the mechanics to only do what is necessary and the service department has gone out of its way to accommodate my needs for a loner, pickup etc. . I have the highest recommendation for Oak Lawn Toyota. More