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O'Neill Honda

Overland Park, KS

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726 Reviews

7979 Metcalf Ave

Overland Park, KS

66204

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726 Reviews of O'Neill Honda

February 04, 2019

First Time O'Neill Customer I went to O'Neill Honda unsure what to expect and came away very happy. Brandon Clark, our salesperson, impressed me with his quiet, confident guidanc More

by mjorgensen7
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON CLARK
January 16, 2019

Inspired me to go to a different dealer We had leased 6 vehicles from Oneill. Recently one of our leases was coming to an end. When it came time to talk about a new lease it took 5 different More

by MattL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager
Jan 21, 2019 -

O'Neill Honda responded

Matt, We do sincerely apologize that you did not receive our best service on that day. We have been servicing the community since 1933 and this is not how we wish to treat our loyal customers. If there is anything we can do to help rectify this lapse in customer service please contact us immediately.

January 15, 2019

Review of Chase Canon - O'Neill Honda, Overland Park, KS 662 Chase was a model salesperson, and was key in my decision to trade in my 2015 O'Neill Honda CR-V for a new 2019 CR-V from O'Neill. It was snowing Fri More

by Honda_CRV-Owner-01-11-19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Canon
December 31, 2018

Oil change I had a scheduled appointment to have my oil changed. I arrived a few minutes before that time in order to get checked in. I also wanted to have my ga More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Wert
Jan 21, 2019 -

O'Neill Honda responded

Hello JT I apologize you had this poor experience. We do appreciate your business. please let me know what I can do to regain your confidence. Sincerely Randy Francis Service Director O'Neill Honda 913-383-4154

December 30, 2018

O’Neill Honda sales experience Samantha really took the time to listen and help us when we needed to purchase a car due to unforeseen circumstances. Thank you again Samantha! More

by Pleased customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Savat
December 18, 2018

Helpful and easy I have always found O’Neill Honda helpful and available when I need service or have questions. I have two cars purchased from them and they service t More

by Kcrenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wert
December 01, 2018

18 HRV Samantha & Everett are the best! They both have helped me every step of the way for me finally deciding on my new HRV and they had to make a short tri More

by CatBru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam in finance, Samantha Savat, Everett Goudeau
November 28, 2018

overcharged and problem not corrected. Took the 09 accord in for a bad front ball joint. Tried to charge me over 700$. Called other local Honda dealers and they quoted me 400$. The car sti More

by Highthat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh ??
Jan 21, 2019 -

O'Neill Honda responded

Hi Highthat I apologize that you again had to make multiple visits to repair. American Honda does not service ball joint separately it comes with the control arm assembly. For that cost difference the other repair facility may have been pricing an aftermarket ball joint. The advisor should have given both options on your 2009 accord. We do appreciate your business please let me know what I can do to regain your confidence. Sincerely Randy Francis Service Director O'Neill Honda 913-383-4154

November 25, 2018

Friendly and professional in all ways! Professional sales, finance, and management all made me feel very comfortable and respected. A very positive experience with no stress from beginning More

by Singlefemalebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Guthrie and finance guy with short dark hair and is a KU fan. ??, Martine Garcia
November 07, 2018

Always Great Service Going for service at O'Neill Honda is like visiting family. I just love chatting with Norm. He is patience, knowledgeable and has such an adorable per More

by FrancieneG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Michael
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