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O'Neill Honda
Overland Park, KS
726 Reviews
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726 Reviews of O'Neill Honda
May 31, 2019
Service I went in for a checkup because the check engine light was on and for an oil change for which I had a coupon for a free one. I ended up paying $458 fo I went in for a checkup because the check engine light was on and for an oil change for which I had a coupon for a free one. I ended up paying $458 for tire rotation, new filters, and engine and break fluids. It just seems that it was an exorbitant an amount for less than2 hours work. I realize I didn’t have to agree to the service but just feel that since I know nothing about cars I might have been taken advantage of. More
by LLOUPORRAS
Verified CustomerEmployees Worked With
Seth Mayes
May 31, 2019
Super easy, beginning to end It was a piece of cake to find, test drive, and buy the vehicle that I really wanted. I went in for a Civic, but Chase's low pressure help steered me It was a piece of cake to find, test drive, and buy the vehicle that I really wanted. I went in for a Civic, but Chase's low pressure help steered me to the Accord I really wanted. Everyone we talked to was more than happy to help, and folks stayed after hours to get us in our vehicle and on our way. More
by dsedich
Employees Worked With
Chase Canon, Shelly Martin
May 31, 2019
Great service! Had to take in for airbag recall but decided to have oil change and a general "look over" (ha taken it to another service place earlier for oil etc an Had to take in for airbag recall but decided to have oil change and a general "look over" (ha taken it to another service place earlier for oil etc and had a sheet full of recommendations fromm them - hecke this info with O'Neill. Most were deemed unnecessary. O'Neill my new place for regular service! Thanks! More
by MEFJ
Employees Worked With
Don't remember the name of service person
May 31, 2019
Always good service. We always expect and receive good service at ONeill Honda. There isn't an up sell for other unnecessary services and we usually get in and out quickl We always expect and receive good service at ONeill Honda. There isn't an up sell for other unnecessary services and we usually get in and out quickly. We purchased our newest vehicle from O'Neill and will continue to give them our business on our two Hondas. More
by Nancy in Lenexa
Employees Worked With
Randy Francis, Matthew Wert
May 31, 2019
careful explanation of the work to be done In addition to the careful explanation of service needs there is a careful review of work that has been completed. Only necessary work seems to be re In addition to the careful explanation of service needs there is a careful review of work that has been completed. Only necessary work seems to be recommended. Service is timely, allowing one to wait for most work that needs to be done. More
by RSTEPH39
Employees Worked With
Matthew Wert
May 31, 2019
Excellent and attentive service I always feel I am in good hands when I take my vehicle in for service. I am treated with courtesy and given a fair deal. The quality of work is exc I always feel I am in good hands when I take my vehicle in for service. I am treated with courtesy and given a fair deal. The quality of work is excellent. More
by RANTOINEJR
Employees Worked With
Randy Francis
May 31, 2019
Excellent service and friendly people Have been taking my Honda to this location for oil changes and general maintenance since I moved to KC. There are places that are closer but it’s wort Have been taking my Honda to this location for oil changes and general maintenance since I moved to KC. There are places that are closer but it’s worth making the drive to know I’ll get the same great customer service and quality care to my vehicle. Car is about to hit 100k miles and I’ve yet to have any major issues. I manage a retail store and know the ‘behind the scenes’ work that is needed to keep customer service quality at a high level, these people know what they’re doing. More
by JCromer
Employees Worked With
Randy Francis, Matthew Wert
May 31, 2019
B1 service Excellent and fast service Good price Recommend for our Honda service needs Between th family we have four Honda’s that we take to Oneill Excellent and fast service Good price Recommend for our Honda service needs Between th family we have four Honda’s that we take to Oneill More
by pll7751
Employees Worked With
Mike Russell
May 31, 2019
Danger to customers - Needs improvement The service is good. Everything is done as promised. I have confidence that they will not tell me to get services that I do not need. I would give The service is good. Everything is done as promised. I have confidence that they will not tell me to get services that I do not need. I would give 5 stars, but the dealer does not have concern for customer safety. Customers stand in a garage, with cars going by inches behind them while they review and pay their bill. Paying bills should be done in a safe office environment. At my last visit I watched a pregnant women standing in the garage paying her bill while yelling at her three year old to quit laying on the garage floor. The child had wandered 10 feet away from the mother and was in the path of moving automobiles. O'Neil Honda is just waiting for a disaster to happen. More
by SAM.MATIER
Employees Worked With
Josh
May 31, 2019
Don't mess with my drivers seat! When I picked up my car after service on 05/28/19, the driver seat had been pushed all the way back and dropped all the way down to the floor. I liter When I picked up my car after service on 05/28/19, the driver seat had been pushed all the way back and dropped all the way down to the floor. I literally FELL into my car. And, there were dirty greasy smudges on the driver door, the driver visor and the steering wheel. NEVER, in any circumstance, NEVER mess with my driver seat. My husband and I both have back issues and it takes a ton of work to get this seat comfortable for both of us. AND, tell the person that moves the cars TO WASH THEIR HANDS, FREQUENTLY!. For what we both pay to Oneill for services on two vehicles there is NO reason to disrespect our property. More
by Unhappy camper
Employees Worked With
Matthew Wert
