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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,202 Reviews

1,202 Reviews of O'Meara Ford - Service Center

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May 31, 2022

Service writer was very helpful but waiting for two months on parts was very stressful on myself and my wife I am seriously thinking of trading in the escape for a Chevy truck we wanted a ranger but More

by MEX1-CANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 31, 2022

They fixed my tire and rotated them. They checked all the fluids and did a oil change. More

by DRENEHERDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doyle
May 31, 2022 -

O'Meara Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 30, 2022

They do a great job on my F350. Very friendly an pleasant to deal with. More

by MKBERRY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
May 30, 2022 -

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

May 30, 2022 -

MKBERRY1950 responded

Thanks for the great job you do on service on my F350.

May 30, 2022

Been going to O'Meara since purchasing truck new. Always keeps truck in excellent running condition. More

by JPEREA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Doyle
May 30, 2022 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and look forward to seeing you next time!

May 30, 2022

The staff that I interacted with were nice and helped me to the best of their abilities at the time of the service. However, afterwards, I was not happy with the results and gave a call back to see what cou More

by Jennifer Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allison Skelly
May 31, 2022 -

O'Meara Ford responded

Thank you for bringing this to our attention, Jennifer, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 28, 2022

Really nice people working there! The best service in my 40 year driving career. Thx guys. More

by Neven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly, Miranda McDermott, Joey Doyle
May 30, 2022 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 27, 2022

Very quick service, kept in constant contact. Mike Smith really helped setting up the repair appointment. More

by TGARRITY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

O'Meara Ford responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2022

Been going here since I bought my truck. All my service is done there. All records are there More

by JAMES-K.-PARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
May 30, 2022 -

O'Meara Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Ford. Please don't hesitate to reach out if you need anything else.

May 25, 2022

Not happy with your service, after that recall on my truck, you check my truck, and now are not running right More

by Ray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allison Skelly
May 28, 2022 -

O'Meara Ford responded

Thank you for this feedback, Ray. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

May 25, 2022

They were very prompt at returning calls and getting me in. They went above and beyond in getting me a loaner car so I had transportation while they were working on my car. More

by tstevens_az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
May 26, 2022 -

O'Meara Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

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