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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,202 Reviews

1,202 Reviews of O'Meara Ford - Service Center

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June 02, 2022

Good communication and made it very easy, also able to get my truck in sooner then expected More

by derekcoffey138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jun 03, 2022 -

O'Meara Ford responded

Thank you, Derek! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Ford!

June 02, 2022

Quickly done, good communication from advisor, and fair price - over all - happy with service experience More

by jerryhamill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jun 03, 2022 -

O'Meara Ford responded

Jerry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2022

They were very friendly, and great communication. First time, getting an oil change there picking up is little confusing. More

by ANNAALARCON2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doyle
Jun 03, 2022 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford, Anna, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 01, 2022

The Mangers of Service and Collision departments did a great job coordinating the completion of these 2 re-calls on the 2021 MachE. Ford made this process “very” difficult. Ford did not plan well or commu More

by EV in Colorado
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Scullion (Collision department)
Jun 01, 2022 -

O'Meara Ford responded

Thank you for your feedback. We're sorry to hear that you weren't fully satisfied with your experience and will share your comments with the team. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Thank you for choosing O'Meara Ford!

June 01, 2022

Amazing work, amazing people, amazing environment and comfortable waiting area. The wait was long but at least I was well taken care of More

by KAYLARENEE008210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Maxwell, Allison Skelly, Miranda McDermott, Joey Doyle
Jun 01, 2022 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 01, 2022

We are very grateful for the help we received from the service department with our recent car issues. More

by garygenorask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly
Jun 01, 2022 -

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

June 01, 2022

The service department takes great care of my truck. I know I can count on O’Meara maintain my truck. More

by JRJANS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 31, 2022

Terrible service! ! Broke the hub to my rim and it fell off on the drive home less than 5 mins away and lost. They then tried to tell me it was already broke, how rude! More

by Stillnick456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Talked to manager of quick lane, very rude!!
May 31, 2022 -

Stillnick456 responded

Could of just owned up to it and replaced it. Instead of blaming me.

May 31, 2022

The people were professional and very helpful. We made an appointment and received good information on our vehicle. More

by jlay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford!

May 31, 2022

Fast and friendly. I wish the pick up line had been faster but the work was good More

by Dave.parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jun 01, 2022 -

O'Meara Ford responded

Thank you so much for your excellent review, Dave! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Ford. Please don't hesitate to reach out if you need anything else.

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