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O'Meara Ford - Service Center

Northglenn, CO

4.4
1,226 Reviews
Call Service Center (720) 647-9863

1,226 Reviews of O'Meara Ford - Service Center

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August 06, 2023

Still disappointed that no one can figure out what is wrong with our explorer. Have taken it three times and still not fixed. Makes funny noises when shut off and front windows roll back down when you ro More

by p-townsend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
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Aug 08, 2023 -

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

August 06, 2023

Mike does a phenomenal job of communicating the status along with issues and is a true professional! More

by CHANCETHEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

O'Meara Ford responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

August 05, 2023

Miranda and Mike were fantastic. Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous More

by prbakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
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Aug 08, 2023 -

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Your review has also been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 05, 2023

When they knew what was bad, it only took a day to fix and I had my car back. It is running good I will keep taking my car in for service More

by Wandacampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ in service department
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Aug 08, 2023 -

O'Meara Ford responded

Thank you, Wanda, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 05, 2023

I had an appointment to have an oil change, lube, tire rotation and my 50,00 mile check up on my Ford Edge Sport. This time all the services were done in an hour. Last time with an ⁹appointment, I wait More

by ZRUYBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

O'Meara Ford responded

Thanks for sharing about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

August 04, 2023

Even though I a running late nick and staff manage to still help me.thanks More

by llouiseleverette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
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Aug 05, 2023 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with Nick and our team here at O'Meara Ford. We appreciate your business and hope to see you again soon!

August 04, 2023

I bought a real nice truck from them. There service was not the best and it took a long three hours just for an oil change. More

by Manny Q.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I point the finger at the whole dealership
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Aug 05, 2023 -

O'Meara Ford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Your review has been brought to the attention of Management and a representative will be in touch with you. Thank you again for your input, and we hope to hear from you soon.

August 04, 2023

Was only there for an oil change, tire rotation and inspection but the Service rep was very pleasant and helpful. Vehicle was finished when they said it would be. More

by h2oman_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2023 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2023

I am impressed with the thoroughness of the steps taken to ensure that my car was taken good care of. I am not sure who else worked on my car but a pat on the back to all that did thanks everyone. More

by onya1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
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Aug 03, 2023 -

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and Miranda and our team look forward to working with you again.

August 02, 2023

I always feel taken care at O’Meara Ford and Earl is incredible. I would recommend them to anyone! More

by lorenzo Partida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Golos
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Aug 03, 2023 -

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Earl met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

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