1,226 Reviews of O'Meara Ford - Service Center
Always take my vehicle to Omeara. Love the crew they always take great care of my vehicles! Love the crew they always take great care of my vehicles! More
Dropped my car off on 6/28 I was told they would have my car for 1-2 weeks at max. I never got offered a rental car nor a loaner car for the meantime while they had my car. I messaged 4x within 2 weeks with car for 1-2 weeks at max. I never got offered a rental car nor a loaner car for the meantime while they had my car. I messaged 4x within 2 weeks with a status on my car. Took them 2-3 days to even respond to my text. Still not offering me a rental or anything. Luckily my parents had a spare car I could drive. It took until the very last day of the 2 weeks to get my car back. All for a software update and battery change.. I have never experienced this type of service at omera and this is shocking to me. At least I got my car back. And my screen is working.. More
Worst Service Ever! ! I scheduled an early Monday appointment for a 60K service, and especially a ringing noise when drive around 50-60 mph, and they did not get to my L ! I scheduled an early Monday appointment for a 60K service, and especially a ringing noise when drive around 50-60 mph, and they did not get to my Lincoln until Wednesday, and I had to keep texting my Service advisor, Richard on the status of my SUV. The worst communication I have ever had in my life, and I am 67 years old. I been through many vehicles services in my lifetime, and this one was the worst!. Finally after 2 weeks of push back promises when my SUV will be done, I finally pick it up early Saturday morning, drive it home, and I Still have the same NOISE PROBLEM I had when I asked to get it fixed!! What the xxxx did I pay for??? I’m going to call the corporate office to place a complaint. More
Worst Service Ever! ! Took them over 3 weeks to get the diagnose on my truck, 2 more weeks to get my truck fixed. Broken windshield when I received it and they are saying ! Took them over 3 weeks to get the diagnose on my truck, 2 more weeks to get my truck fixed. Broken windshield when I received it and they are saying it was like that when they get it… it was not broken. And the Peter, The Service Advisor is the worst person to deal with. I’m about to call the corporate office to place a complaint. More
Perform the quick Lane service inadequate fashion. $35 less than sill-tehar Ford would have charged me for the same exact work. $35 less than sill-tehar Ford would have charged me for the same exact work. More
nice place, very nice people and good at helping and explaining, only the process for approval for a car is a little slow explaining, only the process for approval for a car is a little slow More
Always get great customer service when I’m there. Also Nick in the Service Department is always helpful and friendly every time I take my vehicle in for service. Also Nick in the Service Department is always helpful and friendly every time I take my vehicle in for service. More
Eugene in the service dept is awesome. Took great care of me, thanks. Fir the great service call Took great care of me, thanks. Fir the great service call More