
O'Donnell Honda
Ellicott City, MD
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955 Reviews of O'Donnell Honda
I recently purchased a new Honda Civic from O'Donnell Honda for my daughter.Our salesperson,Robert Cohen,was professional,knowledgeable,and helpful.The transaction was quick,smooth,and yes,actually enjoy Honda for my daughter.Our salesperson,Robert Cohen,was professional,knowledgeable,and helpful.The transaction was quick,smooth,and yes,actually enjoyable.The price that we bought the vehicle for far exceeded our expections. I fully recommend O'Donnell Honda to anyone that is planning to purchase a new Honda automobile. More
This was an extremely nice dealership with great inventory to select from. My salesman was Robert Cohen and after visiting many dealerships he was by far the best ever. He was patient, kind, and v inventory to select from. My salesman was Robert Cohen and after visiting many dealerships he was by far the best ever. He was patient, kind, and very informative on the vehicles. He did a complete walk through on the car including down to the lights, radio, etc... My only complaint but by far nothing that would deter me from going there again was the management. They seemed too busy and not having the time to even say hello to the customers. They seemed rude but Robert made up for their lack of customer service. More
Every automobile I have purchased since 1989 has come from O'Donnell Honda. The reasons? That's easy, they constantly evolve. Each time the experience is better and more streamlined....and designed with from O'Donnell Honda. The reasons? That's easy, they constantly evolve. Each time the experience is better and more streamlined....and designed with the customer in mind. Our salesman, Mike Garvey, is accommodating,informed and above all else patient. . Service at O'Donnell is excellent. Our Service Manager, Jeff Brown, is the best. One of our considerations when again coming to O'Donnell was, "Could we go elsewhere and find another Jeff Brown?" The answer was no! He has taken care of our service needs for years....the reason is trust. Did I mention the price of the new car was excellent? This one businesses that actually cares and considers their customers. More
This is the third Honda Accord I have bought from this dealership. I keep coming back because I feel I am dealt with fairly and they have a great product at a great price. The previous Accords have been dealership. I keep coming back because I feel I am dealt with fairly and they have a great product at a great price. The previous Accords have been easy to maintain as well and had no major problems. More
I had gone to two other Honda dealerships before I came to Odonnell and I must say that I should have gone there first. The customer service was GREAT!!! It was and excellent experience an I would recommen to Odonnell and I must say that I should have gone there first. The customer service was GREAT!!! It was and excellent experience an I would recommend this dealership (especially Robert) to anyone. More
Very organized and helpful.... We went to this dealership first thing in the morning. After speaking with numerous employees we decided to go to other Honda dealerships in the area to compare the price quote first thing in the morning. After speaking with numerous employees we decided to go to other Honda dealerships in the area to compare the price quoted. After 5 different dealerships O'Donnell Honda could not be beat. They were very honest and truthful about their price and service. I feel I got the best deal in town. Honda Civic LX 5 speed!!! More
O'Donnell Honda has always been my first stop for Honda sales and repairs. I have been doing business with them for approx. 5 years and I have always been pleased with their service. I was impressed with t sales and repairs. I have been doing business with them for approx. 5 years and I have always been pleased with their service. I was impressed with their prompt sales team, the good offer provided for my trade-in, and a place for my young daughter to play as we did the paperwork. I look forward to working with this dealership in the future. More
I have bought a total of 7 new vehicles in my life. I have never had such an easy, hassle free buying experience. The price was as promised with no attempts to add on extra charges. I was in and out in have never had such an easy, hassle free buying experience. The price was as promised with no attempts to add on extra charges. I was in and out in about 2 hours and that included a test drive and a tour our new Honda's features. You would be hard pressed to find a less pressured sales approach than is offered at O'Donnell Honda. Highly recommended!!! More
I went to this dealer because they were the only one in the area with a SI coupe in the color I wanted. I did the online credit app, and when I arrived at the dealer all the paperwork was ready. No extra the area with a SI coupe in the color I wanted. I did the online credit app, and when I arrived at the dealer all the paperwork was ready. No extra items were on the cost of the car, and the price was to the dollar what was agreed upon. They did not try to push any extras like pinstripes and mud guards. I was extremely pleased with the level of customer service. They also explain all the warranty options very clearly. I drive about 20,000 miles a year so I went with the 5 year/100,000 mile warranty. Since they were not willing to negotiate on the price (hard to negotiate when noone else has the same car) they gave me a gift card for $200 towards accessories and services ie: oil changes etc. All around this dealer provided the best experience I have ever had while purchasing a new vehicle. I will definately go back in the future. Also, 60 months at 1.9% is amazing as well. This is through the manufacturer, but some dealers will still try to keep it higher to make an extra few bucks. THANK YOU! More
I definitley recommend o'donnell honda. There was no pressure to buy. I was able to look around at my leisure and ask questions. The sales associate was friendly and knowledgeable. Overall, it turned o pressure to buy. I was able to look around at my leisure and ask questions. The sales associate was friendly and knowledgeable. Overall, it turned out to be a good experience and I am very satisfied with my purchase. More