
O'Donnell Honda
Ellicott City, MD
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955 Reviews of O'Donnell Honda
Sales staff was pleasant, professional, and most importantly honest. I would definitely recommend this dealership and salesmen to anyone interested in purchasing a new vehicle. All questions that importantly honest. I would definitely recommend this dealership and salesmen to anyone interested in purchasing a new vehicle. All questions that I submitted either via email or telephone were answered quickly and completely by the sales staff. More
Outstanding experience - I called in advance and told Mike what I was looking for and he had everything prepared by the time I arrived an hour later. We bought a new Honda Civic and were off the lot wit Mike what I was looking for and he had everything prepared by the time I arrived an hour later. We bought a new Honda Civic and were off the lot with our car within about 90 minutes. It was a hassle-free and very pleasant experience. This is the second new vehicle we have purchased from O'Donnell in the past six months and I recommend both Honda and O'Donnell to anyone looking for a quality car and purchase experience. More
I consider this dealership my home base for any of my automobile needs. The sales staff has always been interested in my transportation requirements and has enthusiastically helped me to enjoy my new veh automobile needs. The sales staff has always been interested in my transportation requirements and has enthusiastically helped me to enjoy my new vehicle. The customer service in the repair facility is friendly and efficient. One gets the feeling that there is a great support team in place, working together to solve any problem that might occur. Thus the "great" rating. More
We still have an assessory that we need to have installed but overall experience buying a new car was a great experience. The finance officer was backed up some but the salesman did his best to entertain us but overall experience buying a new car was a great experience. The finance officer was backed up some but the salesman did his best to entertain us with conversation. We feel like we got a great deal! And most important stress-free transaction. More
Terry was a great salesman; We started by getting an internet quote, and his price was better than 7 other regional competitors. He worked with us on the trade in value and loan rate. He was a very frie internet quote, and his price was better than 7 other regional competitors. He worked with us on the trade in value and loan rate. He was a very friendly guy, not pushy at all. They didn't try any of the usual games (Even the extended warranty wasn't a particularly hard sell). I've only purchased three new cars, but this was the best experience by far. More
This was the second Honda that my wife and I bought at O'Donnell in the past year or so. The first was a "cash-for-clunkers" vehicle and the second was a new car for me 'cause the 1998 Saturn with 184,000 O'Donnell in the past year or so. The first was a "cash-for-clunkers" vehicle and the second was a new car for me 'cause the 1998 Saturn with 184,000 miles had run its course. Mr. Musa Musa handled both transactions and these were the two best car-buying experiences we have had. Good price, no hassle, friendly, everything we wanted. More
JT FIELDS WAS A WONDERFUL SALES PERSON WHO KNOWS HIS JOB. HE WAS COURTEOUS, FRIENDLY, AND MADE ME FEEL VERY COMFORTABLE. HE EXPLAINED THE CAR'S FUNCTIONS THOROUGHLY AND DEMONSTRATED THE LO-JACK. HE DEMONSTRA HE WAS COURTEOUS, FRIENDLY, AND MADE ME FEEL VERY COMFORTABLE. HE EXPLAINED THE CAR'S FUNCTIONS THOROUGHLY AND DEMONSTRATED THE LO-JACK. HE DEMONSTRATED INTEGRITY IN HIS SALESMANSHIP WHICH LED ME TO PURCHASE EX-L INSTEAD OF THE LX. THE PERSONNEL AT O'DONNELL'S REMAINS OUTSTANDING. I FIRST FOUND IT IN NICOLE GEORGE IN 2000. I WILL RECOMMEND YOU AT ANYTIME. THANK YOU. More
This is the second time in a row I have made the purchase at O'donnell Honda.Although there is another dealership in my immediate area I prefer O'donnell.The service dept is professional and always sticks to at O'donnell Honda.Although there is another dealership in my immediate area I prefer O'donnell.The service dept is professional and always sticks to their expected time frame regarding service.My salesperson has been upfront and direct without any typical xx that you get at some dealerships.I appreciate them trying to work with you as well. The finance manager,Mrs. Bowen was very cordial and answered all of my questions.I hope my experience with my new accord will be as good as the previous one I drove. Neil Frater More
Rob aided me in my search for a new Honda Accord. I believe he was able to understand my personality and apply it to the type of car that I needed while at the same time understanding what my intention believe he was able to understand my personality and apply it to the type of car that I needed while at the same time understanding what my intentions are for using the car on a daily and yearly basis. Christine was able to provide me with quick information online which was the main reason that I chose to go and see the available selection of Honda Accords at O'Donnell. Thank you both for making dreaded car buying purchase a pleasant one. Eric Ordonez More
Buying our Honda Accord V6 in O'Donnell Honda was a pleasant experience. We first considered to buy a CRV and sent an e-mail to their Internet Department asking for a quote. Christine was very responsi pleasant experience. We first considered to buy a CRV and sent an e-mail to their Internet Department asking for a quote. Christine was very responsive and the quotes she gave for various models were very close to what we found in our research on the internet. We went to test drive the CRV and were greeted by Musa. He was very patient with us and extremely helpful. But we didn't feel CRV was what we were looking for after the test drive. Musa never pushed, which really made us feel that we were in control of the car buying process, and we decided to try a different car. The request for a quote on Accord V6 was quickly answered again by Christine. We went back to see Musa and tested drive the car. We liked the car, but they didn't have the color that we wanted on the lot. Musa told us they could get the car the next day, so we made the appointment to pick up the car in the afternoon of the next day. Everything, from trade in to financing, went extremely smoothly, when we went to get our car. Everybody was very nice and friendly. There was truly no hassle in the whole process. One of the best things buying car from O'Donnell Honda is that you don't need to worry about the price that they quote for you. It is simply the best price. There was no need for us to "Bargain", which took the most stressful and frustrating part of buying a car out of the car buying process. You know what you can afford even before going to visit them and that makes buying car a pleasure. I hope other dealers can learn something from O'Donnell Honda. More