O'Connor Chevrolet Buick GMC Cadillac

Awesome!!!! Everyone in the service department go above and beyond to make sure your experience is the very best one available. Francine is our favorite. The las Everyone in the service department go above and beyond to make sure your experience is the very best one available. Francine is our favorite. The last time I had my SUV serviced it was due for more than I realized so it was going to be longer than a had anticipated. I asked her (Franciene) if the driver could take me over to the shopping center so I didn't have to just sit around. But, instead she offered to give me a loaner car. This is just the most recent example. They always do things like this. Who does that!!! If that's not exceptional service I don't know what is!!!!' Thank you so much for always taking such great care of us, Mrs. B. Q. Brown More

2016 traverse This is the fifth time I have done business with this dealership and have always been more than satisfied with the way we have been treated . Would This is the fifth time I have done business with this dealership and have always been more than satisfied with the way we have been treated . Would recommend O'Connor to anyone!!!!!! More

Great Service Because of health problems Service on my SRX had to be scheduled on short notice. O'Connor made it work, even delivered the car to my son's business. Because of health problems Service on my SRX had to be scheduled on short notice. O'Connor made it work, even delivered the car to my son's business. Bob More

Awful If I could give them a zero I would. My retired elderly parents bought their vehicle here and paid it off. Then Took the vehicle in for a problem and If I could give them a zero I would. My retired elderly parents bought their vehicle here and paid it off. Then Took the vehicle in for a problem and asked of it was the recall and they said they would check it out it wasnt the recall but they would fix it for 100$ an hour the problem was RIGHT in the codes and it was under warranty. Went to a couple other garages and got parts put in they said was the problen then Brought to another gm dealer and guess what they fixed it in 30 minutes free of charge. they don't know what they are doing and when I spoke to the "higher" up guy about he situation he was rude and arrogant talked over me wouldn't even let me speak. So more 800$ later the car was fixed at another dealership for free. We have had MULTIPLE family memebers buy stuff here because they seemed like a good place to go. Our business will go elsewhere nor will I EVER recommend anyone even look here. They won't fix your vehicle that's under warranty for free and they will try to charge you for other useless xxxx becuase they have no idea how to read a code. This place is a joke. If i was the gm company I wouldn't let them sell my vehicles because they are so terrible and they give gm a bad name. More

Bought a 2016 chevy cruze from here! My parents have always bought there cars or trucks from here and I had a great experience with Doug at O conners! I recommend him more than anyone , c My parents have always bought there cars or trucks from here and I had a great experience with Doug at O conners! I recommend him more than anyone , couldn't be more happier with him and my car! definitly recommend o conners More

White chevy cruze I brought a white 2015 Chevy cruze at O'Connor in Augusta Maine ....after a couple days I notice that I had....what looks like rust all over my car. I brought a white 2015 Chevy cruze at O'Connor in Augusta Maine ....after a couple days I notice that I had....what looks like rust all over my car. I called my saleman ...told him story..He blew me off never call me back...so I drove up 45 mins one way. Found out that it was rail rust from the truck that brought the car to the deal ship,I got it fix after going up 3 times had to use my vacation time to take off from my work or I wouldn't not get paid for it .. I looked at the other white cars there and there was rail rust on them. As I was looking at the cars....of course a sale person come running out....as I started to tell my story... he just started walking away....I was so mad that I called him a chicken xxxx that can't listen to my story. He says he just a sales person. I wish that I looked more into O'connor ....cause I wouldn't bought a car there...never again More

Great Experience I bought a new GMC 4x4 from Jessie at O'Connor. The experience was easy, friendly, and very professional. They sold me a truck with the equipment I I bought a new GMC 4x4 from Jessie at O'Connor. The experience was easy, friendly, and very professional. They sold me a truck with the equipment I wanted and it was a very easy going sale. Jessie Tavares is a professional who made the experience easy and he was friendly and humorous. The rest of the staff was friendly as well. More

Disaster Bought a 50,000 truck there and asked 10 times 5 different people to get me the owner's manual that wasn't included. Never got it. A FIFTY THOUSAND Bought a 50,000 truck there and asked 10 times 5 different people to get me the owner's manual that wasn't included. Never got it. A FIFTY THOUSAND DOLLAR TRUCK! This isn't the first time. Look at this site and their ranking. Trust me...go anywhere else More

Poor Experience Had a very professional experience with Caleb the Service Consultant. Unfortunately this is not the case with the Service Manager Jim. Though I ca Had a very professional experience with Caleb the Service Consultant. Unfortunately this is not the case with the Service Manager Jim. Though I can understand he may have to deal with many mechanical frustrations from customers, I believe this is an expectation for him to handle. An opportunity that could have been resolved with great service was instead left with ultimatums and me without a working vehicle after I have already paid over $2k in repairs. I am disappointed in Jims inability to be able to be customer focused in which left me with a very poor customer experience. I will be warning my entire network about this poor experience. More

VERY POOR SERVICE I delt with O'Connor service once and never again...There is lack of communication, ownership and overall customer service. I will never do business I delt with O'Connor service once and never again...There is lack of communication, ownership and overall customer service. I will never do business with this dealership again and only hope that this review will steer other potential customers elswhere. More