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O. C. Welch Ford
Hardeeville, SC
2,511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,511 Reviews of O. C. Welch Ford
July 31, 2024
Service was quick an easy. Leading up to the service was like a root canal. I received over 15 texts and e-mails reminding me the service was coming up. I received several text Leading up to the service was like a root canal. I received over 15 texts and e-mails reminding me the service was coming up. I received several texts and emails telling me my car was ready. What would happen if every time one of their customers received a reminder they called the service manager to re-confirm. The poor guy would simply be a switchboard operator. Have a little respect for your customer’s time! More
by Ricksplbeaufort
Employees Worked With
Jodi Giovanniello
July 28, 2024
OC Welch Ford was great. They provided timely service in getting our dead battery replaced. We were impressed with the mobile service. All the employees were friendly and eas They provided timely service in getting our dead battery replaced. We were impressed with the mobile service. All the employees were friendly and easy to deal with. We would highly recommend this company. More
by laplayaross2
Employees Worked With
Mobile service man, Rebekah Hurwitz
July 24, 2024
Rebecca was great. It’s just trying to get someone that is the problem. Also the time that you have to wait to get an appointment is ridiculous. They sell a lot of cars It’s just trying to get someone that is the problem. Also the time that you have to wait to get an appointment is ridiculous. They sell a lot of cars but can’t take care of the customers they have. Big problem!! More
by jerseyboy42
Employees Worked With
Chris Black, Rebekah Hurwitz, Denett Smith
July 17, 2024
I had to make an appointment online for an oil change. Not a big deal, but if a business gives a phone number to call, either answer it or call back. Service was prompt and contacts were very courteous. Not a big deal, but if a business gives a phone number to call, either answer it or call back. Service was prompt and contacts were very courteous. More
by jrs12
Employees Worked With
Don't remember
July 17, 2024
Rebecca was a calm, reassuring voice in the midst of what could have been a catastrophe. I am forever grateful to her for that and the way she worked to problem solve our unusual situation. Her suggesti what could have been a catastrophe. I am forever grateful to her for that and the way she worked to problem solve our unusual situation. Her suggestion to call Lincoln Roadside Assistance proved to be the correct solution and I owe them a debt of gratitude as well for their speedy response. But without Rebecca two little dogs could have perished in a locked car. Thank you again for your prompt and professional assistance! More
by mariemd
Employees Worked With
Rebekah Hurwitz
