O. C. Welch Ford

A very pleasant & very fair experience. Background: Went in for service on 20'13, F-150 King Ranch w/ 39,990+ mileage. While waiting, I passed the time by walking the new car lots of bot Background: Went in for service on 20'13, F-150 King Ranch w/ 39,990+ mileage. While waiting, I passed the time by walking the new car lots of both Ford & Lincoln. The rest of the story is quite obvious, though unplanned. With my b-day a week away, turning 71, I decided on impulse .. to treat myself. :-)) This was my 3rd purchase via Salesman Tom Landry and 4th with O.C. Welch, over the past 5 years. After leaving and reflecting back, the first and earliest stage of the transaction, (ie: selection process, vehicle feature explanations & demonstrations and test drive, was a great experience and in keeping the with past transactions. The second stage, involved the $$ negotiations and finding a $$ amount each party can find fair and each can live is .. This is without a doubt the most difficult phase of the total transaction. In short, I believe each of the O.C. Welch employees worked closely with each other to ensure the first number presented is the best offer available to me .. satisfying my one and only request. For personal reasons that I will not expand upon, I simply was not mentally prepared for a long drawn out "dog & pony" show .. though I fully understand it's role & necessity. Thus far, that was the "Good" news. The bad news, the amount I had arrived at in my head, as acceptable was missed .. by a whopping $ 381.00, with O.C. being the higher of the two. :-)). Another very satisfying experience. My only regret is that I did not think nor look at the floor mats, until after taking the car home. I intend to speak with Tom and purchase the heavy duty rubber (all weather)mats, within the next day or two. Last, but not least, the final stage involving the picking up our new Lincoln MKS .. was quick, smooth and painless. Tom again, took the time necessary, to answer any and all questions that I had along with applicable demonstrations .. along with reminder to call or visit anytime.o resolve problems or questions . . Overall .. FANTASTIC EXPERIENCE. Ron Raible 41 Osprey Cir Callawassie Island, SC 29909 Phone: 843 987-3997 Email; ronraible@aol.com More

Beautiful new explorer. We were kept up to date on the status of our order. Car was ready to go. The transaction seemed to be a bit long but we got everything signed aND Ton We were kept up to date on the status of our order. Car was ready to go. The transaction seemed to be a bit long but we got everything signed aND Tony synced our phone and pointed out new features on the Explorer that.might not have been on our old Explorer. More

Wonderful Anthony and David were a dream to deal with, very professional and to the point. They provided me with the information I needed to finalize my purchas Anthony and David were a dream to deal with, very professional and to the point. They provided me with the information I needed to finalize my purchase decision. Paul in the finance depart was extremely proficient in securing my required financing. Well done. Anthony Barone More

Easiest People to Buy a Car From! From the moment I pulled up to the moment I left, I felt like everyone there was available to help me, answer all my questions, listen to what I had t From the moment I pulled up to the moment I left, I felt like everyone there was available to help me, answer all my questions, listen to what I had to say and give me multiple options to choose from. There was never a time I felt rushed, pushed, judged or looked down upon like you I have witnessed on other dealerships. OC Welch and his staff are there to help you find what you want and work with you to make it financially obtainable. I showed up a little nervous, but left proud and full of excitement with my new truck. Thank you OC and thank you all who helped make my day! More

Our Best Car Purchasing Experience We had been searching for a new vehicle for several moments. We had conducted our research and basically knew what we wanted from a car. As any buy We had been searching for a new vehicle for several moments. We had conducted our research and basically knew what we wanted from a car. As any buyer, we "kicked tires" at several dealerships to ultimately decide on O.C. Welch Ford Lincoln. At O.C. Welch we were approached by a gentleman that was friendly, honest and very eager to assist us in picking out exactly what we needed. The most important part was the personal bond that we established. It took us a week to make the deal and our salesman was there for us anytime we had questions. The entire O.C. Welch team treated us with hospitality but most important with respect through our transaction. What truly sold the car and the dealership was our salesperson, Raymond Reed. Raymond (Ray) was the constant contact that provided us with honest, timely answers to all questions. Ray is no-nonsense and patient during our decision process. GO SEE O.C. -----> You will not regret it! psssss. Ask for Raymond Reed. More

Great! Great staff that go above and beyond to make sure you leave in a car you love. I was extremly impressed with their customer service and professionalis Great staff that go above and beyond to make sure you leave in a car you love. I was extremly impressed with their customer service and professionalism. More