O. C. Welch Ford

The best certified pre-owned selection around. I was able to find a truck within my budget and still had the features and low mileage I was looking for. I was able to find a truck within my budget and still had the features and low mileage I was looking for. More

Love my Lincoln but way too much turnover in service area for me to recommend them at this time. The service is well performed, but I’m uncertain as to whether I would recommend the service there for the fol for me to recommend them at this time. The service is well performed, but I’m uncertain as to whether I would recommend the service there for the following reason….The people today were great, but to get an appointment by phone was impossible…zero returned calls, mail boxes full, phones that rang but were not answered…i finally drove to the dealership, wandered around until i found a person at the quick change place who was very helpful, checked on the part for the recall, scheduled an appointment and then i was sent daily reminders of the appointment. So, the people now are very nice, but so were the people in every previous appointment! How long will they be around. Right now i probably would not buy another car from that dealership unfortunately. More

Quick lane has a tough time with quality techs but even though the wait times are greater than a jiffy lube or “brakes for less” at least I can be comforted and assured that the work on my vehicles is noth though the wait times are greater than a jiffy lube or “brakes for less” at least I can be comforted and assured that the work on my vehicles is nothing but top notch and high quality. The manager is extremely professional and understanding More

Employees are always courteous and professional. Service department has been a problem in past. No one answered phone, appointments scheduled months out. Never experienced this lack of service in de Service department has been a problem in past. No one answered phone, appointments scheduled months out. Never experienced this lack of service in dealerships in NE states. It appears that they are working on this. Loaners now provided and everyone is now very attentive when in past it was hard to get someone to look up when you arrived. Seems like they are taking a turn to fix the department. My advisor this week was Rob. He was awesome. Kelly in rentals was as well. One more little thing… I wish OC would stop storing his antique collection in showroom so some inventory could go inside and provide parking spots for customers. Hard to find a spot people end up blocking others. More

Craig Redker is like a well seasoned skillet. He was prepared to listen and offered both current and future data concerning the Aviator brand and his trade in offer was spot on. Chris Black wa He was prepared to listen and offered both current and future data concerning the Aviator brand and his trade in offer was spot on. Chris Black walked use through the numbers and spent time explaining various extended warranty plans. Brian Luna was assigned as our sales representative and we were impressed with his knowledge of the options and listening skills for 5 months on the job. He clearly has a future in this business. Paula and I are more than pleased and will return! More

Jay was fantastic, He was able to get us in and out in about an hour. Truck was clean and ready to drive off. Thanks again for making it a good experience. about an hour. Truck was clean and ready to drive off. Thanks again for making it a good experience. More

Looking for a certain vehicle. We found what we we were looking for and more. Thanks, Scott. We found what we we were looking for and more. Thanks, Scott. More

Kelly was great, she provided excellent service. . she worked on getting me out on time so I wouldn’t be late for work, Thank Kelly . she worked on getting me out on time so I wouldn’t be late for work, Thank Kelly More

Everyone was very professional and I especially appreciated how quick the process was. Sam Elliot is the best! appreciated how quick the process was. Sam Elliot is the best! More

I have to say this was by far the easiest and most relaxing car buying experience I've ever had. Jocquilla was absolutely amazing!!!! We was looking to purchase a Tahoe or Expedition but they were bot relaxing car buying experience I've ever had. Jocquilla was absolutely amazing!!!! We was looking to purchase a Tahoe or Expedition but they were both over our price range and Jocquilla recommended the Traverse which was always my husband's first choice and when she offered to bring the car around and show us, I immediately feel in love with it and from my excitement my husband say go ahead and write it up she loves it. Jocquilla made the process painless it almost felt like just talking with a family member. She also delivered the car to me and I have not stip smiling. Jocquilla is amazing and I'm very very blessed to have come in contact with her. The finance manager wad also amazing the process was quick and easy. I will highly recommend OC Welch to all my friends and family. Thanks again Jocquilla!!! More