O. C. Welch Ford

Great experience I was having problems with my car and I called in and Gary Newman got me in the first appointment he could. When I got there it was a quick turn aroun I was having problems with my car and I called in and Gary Newman got me in the first appointment he could. When I got there it was a quick turn around for service. They were very polite and helpful to me. Mike Ramsey even let me get a car until my car was fixed. More

Replace battery that had failed. Steve Cummins the service manager handled my problem. He was courtesy and very helpful. I was back on the road within an hour. OC Welch is lucky to ha Steve Cummins the service manager handled my problem. He was courtesy and very helpful. I was back on the road within an hour. OC Welch is lucky to have such a professional. Roger F. Carlson More

Above and beyond service. Ed took amazing care of us during our purchase. He even made sure to hand deliver it as we had our sons birthday party to tend to. He is an amazing pe Ed took amazing care of us during our purchase. He even made sure to hand deliver it as we had our sons birthday party to tend to. He is an amazing person to work with, he lets you choose the right car and doesn't push you at all. He made the buying experience so relaxing and pleasant for us. We will recommend him 10 times over again. Thanks again!! More

Friendly, knowledgeable, and great service! Endy was great! He made the entire process as easy as possible! He's very good at what he does and makes you feel comfortable and confident. He knows Endy was great! He made the entire process as easy as possible! He's very good at what he does and makes you feel comfortable and confident. He knows his facts and his personal opinion was greatly appreciated! I'll be coming back to Endy for my next car! Thank you!! More

Endy made every easy for me. He made the process very easy. He took the time to explain all the features of the car and so many other things of the car. He made the process very easy. He took the time to explain all the features of the car and so many other things of the car. More

Patient, No Pressure, & Attention to Detail Chip Pellerin was a tremendous help to my mother in helping her select the correct car to fit her needs. Chip was very patient and accommodating. We Chip Pellerin was a tremendous help to my mother in helping her select the correct car to fit her needs. Chip was very patient and accommodating. We never felt like we were under pressure to make a quick decision. I would highly recommend Chip to anyone who wants a great buying experience. More

had a great experience buying my truck at oc welch ford. Went to o c welch Wednesday meet Ed he was a big help, patient and knowledgeable about the trucks that I wanted to look at. Didn't buy that day went b Went to o c welch Wednesday meet Ed he was a big help, patient and knowledgeable about the trucks that I wanted to look at. Didn't buy that day went back Thursday Ed was not there but Brian was, told him I had already talked with Ed. So he started where we left off and he was also a big help and knowledgeable. I highly recommend Ed and Brian. Thanks to both. More

Great Service Nancy Andrews was a huge help on this service call. I spoke with her twice over the weekend about the "check engine" light and she was able to secure Nancy Andrews was a huge help on this service call. I spoke with her twice over the weekend about the "check engine" light and she was able to secure an appointment for Monday. Although the repair was not covered by the extended warranty, at least I know that the vehicle is safe to drive. Her professionalism exceeded my expectations. More

Recall repair The service advisor, Nancy Andrews, who handled my claim was awesome! All of the standard Lincoln service expectations were met and Nancy went above The service advisor, Nancy Andrews, who handled my claim was awesome! All of the standard Lincoln service expectations were met and Nancy went above and beyond. She discovered a second warranty issue and the dealership was able to get the part in the next day. Since I had a rental, there was no issue with the delay and it prevented the need for a second visit. Nancy communicated with me throughout the process and had the vehicle delivered to me on day two. More

great expericence I want to say that Mr. Scott Henthorn was a great sales man. Scott was very knowledgeable about ever part of the truck that I bought. He treated m I want to say that Mr. Scott Henthorn was a great sales man. Scott was very knowledgeable about ever part of the truck that I bought. He treated my wife and I like sales people should treat customers with respect and not just a commission check. Thanks again Scott for the great service and great product. Joseph Schear More