Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Typically the Best A recall on my Ram for the catylatyc converter was causing my engine light to come on and it took over 7 months to get the part. I don’t blame Nyle Ma A recall on my Ram for the catylatyc converter was causing my engine light to come on and it took over 7 months to get the part. I don’t blame Nyle Maxwell for this as I’m sure they have little control over how parts are distributed but this should be a wake up call. If it takes his long to get parts for a dodge then my next vehicle may be one with a better service reputation. I’m sure I’ll have to pay for it in a higher end vehicle but good customer service is worth paying for. If I don’t get at least reasonable service I will look elsewhere for my next vehicle. On the up side the service and repairs were conducted very quickly and the customer service personnel were courteous. As there is nowhere to rate stars for parts turnaround I have given service a LOW rating. The actual service was good. More

Professional,friendly.and great service! Sweet dealership with employees who are passionate about there jobs and always checking up to make sure everything’s up to par! Happy with my vehicle! Sweet dealership with employees who are passionate about there jobs and always checking up to make sure everything’s up to par! Happy with my vehicle! More

Problem solver. Great experience. I Had a recall on my truck Jonathan and the crew found another problem and went through it step by step to resolve a small issue t Great experience. I Had a recall on my truck Jonathan and the crew found another problem and went through it step by step to resolve a small issue that could've been a huge issue. They didn't beat me out of money and I'm usually cautious about dealers adding on to make money. These guys Rock and o appreciate the loaner so I could continue being able to get to and from for work. Jonathan you're the best my friend. More

Oil change Tim was very attentive, honest, and very professional. Great service. Vehicle is running ok sofar. The tire pressure was not checked, which i need to Tim was very attentive, honest, and very professional. Great service. Vehicle is running ok sofar. The tire pressure was not checked, which i need to take the truck back to change the tire pressure. More

Terrible Service Center Experience I bought my truck at Nyle Maxwell a couple weeks ago. The sales process was good. Every since the day I bought it, it had had a bad vibration at abo I bought my truck at Nyle Maxwell a couple weeks ago. The sales process was good. Every since the day I bought it, it had had a bad vibration at about 65MPH. I took it back to the service center and they said they balanced all of the tires and all was well. However, it still has the same vibration, so I reached back out and they texted me to "...continue to drive it for another 1000 miles and see if it stops." UNACCEPTABLE! I reached out to Eric, the Service Director SEVERAL times and he hasn't even attempted to contact me. TERRIBLE service....will I buy another Dodge, probably so...will I buy it from Nyle Maxwell, probably not! More

Sales and customer services I just had a very great experience buying a brand new Jeep. All the staff were very parient, professional and ready to help. On my first visit I got I just had a very great experience buying a brand new Jeep. All the staff were very parient, professional and ready to help. On my first visit I got there at 7pm but they stayed with me afterhours. More

Very accommodating The sales and financial where great. Finance help me get where I needed to be and went above and beyond to make sure I was happy. Sales made sure I ha The sales and financial where great. Finance help me get where I needed to be and went above and beyond to make sure I was happy. Sales made sure I had the truck that fit the job. GREAT JOB More

Fast and easy! Had a great experience with Blake and Francisco getting set up in my new Jeep -- love my new wheels and the whole process was hassle free! Had a great experience with Blake and Francisco getting set up in my new Jeep -- love my new wheels and the whole process was hassle free! More

Tim Rocks in Service Tim in-service absolutely rocks however my vehicle absolutely sucks. And Tim is trying desperately to help me with this vehicle so for Tim in-service Tim in-service absolutely rocks however my vehicle absolutely sucks. And Tim is trying desperately to help me with this vehicle so for Tim in-service I say thank you for doing all you can to help my xxx More