Nutley Auto Kia
Nutley, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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The seller Juan Negrin was great. He is very professional and hard working. Everyone at Nutley Kia when the extra mile to get me exactly the car that I needed. I would definitely highly rec professional and hard working. Everyone at Nutley Kia when the extra mile to get me exactly the car that I needed. I would definitely highly recommend them to my friends. More
I purchased a Kia soul on may 20,2013 Chuck smith was my sales specialist i was told to return my old license plates to dmv plates are damaged cracked dented and peeling i had them for 12 years chuck said sales specialist i was told to return my old license plates to dmv plates are damaged cracked dented and peeling i had them for 12 years chuck said i would be getting new plates. And i agreed that i wanted new ones. to my disappointment on june 8, 2013 when i came back to nutley kia to pick up my registration and i thought the new license plates. I was asked do you have your license plates. I said no i dont chuck you told me to turn them into the dmv. Its a good thing i still had them at home i had to make two trips to nutley kia that day.Why would i want to put old dingy looking license plates on a new care that didnt seem right ended up being pulled over by the police because the plates and vin came back to nothing and almost got my car towed they were nice in the beginning but once that got my money everything went down hill from them i wouldnt recommmend these guys to anyone poooooooooooor service More
When I bought my new car in January 2013,it was damaged taking their Nutley Kia decal off the back,the car was still given to me in hopes I would not see it.Well I did and it took two days to fix the repai taking their Nutley Kia decal off the back,the car was still given to me in hopes I would not see it.Well I did and it took two days to fix the repair...what a bummer. And my salesmen RICHARD he was useless all he wanted was good ratings so he could get his commission I would never buy their again.Great price BAD service in my opinion.KIA the corpation gave me $50.00 for the aggravation I went tru More
Wanting to comparison shop and knowing what we wanted, we went to several dealers across NJ with the same vehicle parameters. Nutley Kia stood out in terms of their sales efforts and customer service in sel went to several dealers across NJ with the same vehicle parameters. Nutley Kia stood out in terms of their sales efforts and customer service in selling the vehicle. Other dealers in our search only paid lip service to such a notion. Our sales guy was James, who listened to us and worked on getting us what we wanted, when, and how. He even offered to give us a lift home after we returned the insurance rental earlier in the day and were without an easy way home. Jennifer’s email ads were what originally brought us to that dealership. Even Christian, the sales manager, spent time with us, in listening and getting us what we wanted. He is a highly proficient and effective sales manager and heads a strong sales team that knows customer service. Our only issue dealt with the temp registration they issued, which expired before we got the permanent one. But that can be explained by the fact that our registration was out-of-state. More
I had an accident in March of 2013, my car was totaled. After checking with my KIA dealer and others, I was disappointed for the lack of service or caring after an accident. BUT one dealer, not only provid After checking with my KIA dealer and others, I was disappointed for the lack of service or caring after an accident. BUT one dealer, not only provide me the out most care, sit down with me and discuss my options in regards to my current totaled vehicle; that was Nutley KIA. More than anything else; they care. I was not just a number or another sale, but a member of the Nutley KIA family. I recommend Nutley KIA. More
I had a very pleasant experience at Nutley Kia. Richard was accommodating and effective. He was patient and made sure questions were answered in a timely manner even if he didn't immediately have a respons was accommodating and effective. He was patient and made sure questions were answered in a timely manner even if he didn't immediately have a response. I would recommend Nutley Kia to a friend and already have. More
Robert was great to deal with durin purchase but after was poor. Still after 3 weeks I have to plates and my temp has expired. Ed was very pushy and poor customer service when calling back in. They will n was poor. Still after 3 weeks I have to plates and my temp has expired. Ed was very pushy and poor customer service when calling back in. They will not let you leave the dealership until you purchase. They put our vehicle on your insurance before they even get financing. More
I had no plans to get a new car yesterday when I visited Nutley Kia. I had already been to Toyota, Honda, and several other dealerships, just to look at what was out there and see if there was any car I wo Nutley Kia. I had already been to Toyota, Honda, and several other dealerships, just to look at what was out there and see if there was any car I would be willing to get to replace my old Jaguar, which I loved. I hadn't liked the service anywhere, or any of the cars. Then yesterday I saw a Kia commercial, and was intrigued. First I called Nutley Kia and got Jennifer Biennas on the phone. She was so real, welcoming, witty, and knowledgeable about the cars that I suddenly decided to just go there. When I arrived, Jennifer introduced me to Chuck Smith, who worked with me ALL DAY and into the night. I was there for seven hours. No kidding. I'm not an easy customer. I went on six test drives, and at the end of the day, when it looked like we had a deal, my husband arrived and I ended up changing my mind and starting the process all over with a different car. What was nice was that there were so many cars to choose from that I really liked, and which were all so comfortable to drive. What was also nice is that Chuck didn't even bat an eye when I told him we had to start over with another car. While we were waiting for the paperwork I left last night with a really great car, a Kia Optima, and a feeling that I would recommend Nutley Kia, and the employees there, to anyone I know who is looking for a new car. More
I had a great experience, from start to finish...Nidia made a great first imptression on-line...Rick is a wonderful salesperson and listened and spent an incredible amount of time with me to find the righ made a great first imptression on-line...Rick is a wonderful salesperson and listened and spent an incredible amount of time with me to find the right car at a great price and showed me the entire facility...Dave, Christian, and everyone I met at Nutley KIA were equally as friendly... More
this guys are great,even knowing that Rick's son was in the hospital all night due to emergency surgery, he never left and made sure we had all the paperwork done, and that our brand new car was waiting in the hospital all night due to emergency surgery, he never left and made sure we had all the paperwork done, and that our brand new car was waiting outside ready to take home with us, he went through everything again making sure we understood all the fixtures of the car, etc. Everyone was very polite and we recommend everyone who wants to buy a car to come here to Kia in Nutley and see Rick, he is the best...great guy, honest, sincere, and a good person..you wont be sorry. More