Nutley Auto Kia

Honest place A real honest dealership, very helpful and knowledgable. Test drive was smooth, no problems at all. Definitely the dealership to come to if youre look A real honest dealership, very helpful and knowledgable. Test drive was smooth, no problems at all. Definitely the dealership to come to if youre looking for a car! More

Mike Ruvo was great to work! Loved my experience here. Mike was honest answered my questions was patient. He didn't push like other car salesman and let us come to a perfect choic Loved my experience here. Mike was honest answered my questions was patient. He didn't push like other car salesman and let us come to a perfect choice. Honest sincere and courteous how the buying process should be. More

PLEASE READ BEFORE PURCHASING ANYTHING FROM NUTLEY KIA This business practices with no integrity and in general is ethically unsound and overall misleading to its customers. I was coming up to the end of This business practices with no integrity and in general is ethically unsound and overall misleading to its customers. I was coming up to the end of my lease so I called them to verify that my car was due at the end of the month. I was told by the receptionist that my lease was up June 30th (it was june 6th when I called). I was told I could come down today as they were offering great incentives and a few weeks left in my lease would not matter. When I got there I was told I could get into the same car ( only newer) for 15 dollars more a month. I explained that I did not have my contract as I had moved since I got my car and was not sure where it was. I had always had three year leases so I assumed it was coming to an end at the end of the month. Both the sales man and sales manager stated that my contract was up and they would take care of my last payment. I wanted the same exact car and was told they had to locate the car in white ( which is what I had already). I signed the paper work and thought everything was fine. I got a call a month later from the sales man saying I had a check at the dealership. I asked why and he was unable to tell me but stated there was a huge staff turn-over and a lot of paperwork had gone under the radar due to this. I was told to call Kia to ensure the payment was made from the dealership on my behalf. It was not. I called back and I was assured that they would call and ensure it did not go on my credit as it was now late and not my fault. I got a call a few days later saying “sorry nothing we can do your lease was not up for a year”. Their response to telling me it was up when it wasn’t, “our mistake, however the paperwork has gone through and there is nothing we can do”. It gets better, my husband and I never signed any paperwork saying that we knew that we were returning the car early ( because we did not , in what world would it make sense to bring a car back early to pay 4000 for the exact same care at 15 dollars more a month intentionally). Jim the owner refused to speak to my husband (although he cosigned for the original car and had every right to ask for answers). Jim stood up and put his hand in my husband’s face to silence him and stated he refused to talk to him. If you know my husband you know he is the calmest person in the world and this blatant disrespect and overall animal like behavior that Jim displayed was appalling to say the least. I could not help but wonder if his inability to talk to my husband stemmed from the guilt of him being a dishonest businessman and that it would be easier to manipulate a “vulnerable woman”. This was clear sexism at its finest. After discussing this with a friend who worked there in the past I was told I am not at all crazy to feel this way as this is his MO. HE IS A SEXIST DISPICABLE MONEY HUNGRY MAN WHO DOES NOT CARE ABOUT CUSTOMERS AND WILL NOT ACT IN YOUR BEST INTEREST. INSTEAD THIS DEALERSHIP WORKS ON DISHONESTY TO LURE CUSTOMERS IN AND TAKE THEIR MONEY. I did think it was odd that they kept pushing the survey on me only to find out from the person that used to work there that they are continuously rated low due to their unethical and borderline illegal business practices. To date the owner has done nothing to rectify the situation. More

i lovey Kia We we're out to lunch and we stopped in to take a look...3 days later we have our car! Mike was a great salesman!! We we're out to lunch and we stopped in to take a look...3 days later we have our car! Mike was a great salesman!! More

The more things change the more they stay the same If there ever was an example of how dealerships haven't changed in over 50 years this dealership is it. They play the same old game of "let me check w If there ever was an example of how dealerships haven't changed in over 50 years this dealership is it. They play the same old game of "let me check with my manager if I can give you that price". When I went to pick up the car I was there for over an hour, even though I made an appointment to pick up the car. After that they were non-existent. Had some paperwork issues that I finally had to resolve myself. The best word I can use to describe the owner is pompous. I've wasted more than enough time with them. so avoid this dealership. Based on the response from the dealer, I rest my case. Facts are incorrect. More

The salesman (Michael) felt very honest I came in for an oil change on my current lease but I stopped in and met Michael and asked about my end of lease which is coming up. He was really fr I came in for an oil change on my current lease but I stopped in and met Michael and asked about my end of lease which is coming up. He was really friendly and helpful and also got me a good buy out deal and lower payments so I now own my Kia THANK YOU Michael!!! More

Great experience at Nutley Kia My overall experience at Nutley Kia was outstanding. From the moment I walked in to the dealership till the time I left with my brand new car everyone My overall experience at Nutley Kia was outstanding. From the moment I walked in to the dealership till the time I left with my brand new car everyone was nice and very helpful. I would encourage anyone looking for a vehicle to visit this dealership. More

Excellent Customer Service Came in to inquire about your KIA cars. Was greeted immediately and answer all my question. You have very nice workers very attentive. Inform me all t Came in to inquire about your KIA cars. Was greeted immediately and answer all my question. You have very nice workers very attentive. Inform me all the procedure and went beyond there work. I would definitely recommend this dealership to all my friend and family. More

Amazing people!! They were helpfull and nice people. We went to buy kial soul and we got good offer. Friendly people. Would recommend to others as well!! They were helpfull and nice people. We went to buy kial soul and we got good offer. Friendly people. Would recommend to others as well!! More

Great dealership My salesperson was pete, helped me with everything and got my car... very friendly people and good customer service, look for pete, nice dealership. W My salesperson was pete, helped me with everything and got my car... very friendly people and good customer service, look for pete, nice dealership. Will recommend More