Nutley Auto Kia

Great we leased a car with great service Great service great care great financing Everything was customer friendly car sale man manager finance office Family atmosphere Thank you Kia of Great service great care great financing Everything was customer friendly car sale man manager finance office Family atmosphere Thank you Kia of Nutley Love the car More

Friendly and helpful. They have great service. Helpped me out quickly. Was in my car the next day and they kept me in my budget. Found a great deal for what I was looking f They have great service. Helpped me out quickly. Was in my car the next day and they kept me in my budget. Found a great deal for what I was looking for. More

Great experience We love going to Nutley Kia. This is mine and my fiancé's second car with them ... They take such good care of us, make us feel like family and that w We love going to Nutley Kia. This is mine and my fiancé's second car with them ... They take such good care of us, make us feel like family and that we're not at a traditional dealership. We feel like we're at a friendly barbecue! We can't Wait to come back in a couple of years to work out our next car with them :) More

Great service and very friendly workers Rey helped me pick out an awesome car and was very patient and friendly along with Tony. I had a great experience and will definitely recommend Nutely Rey helped me pick out an awesome car and was very patient and friendly along with Tony. I had a great experience and will definitely recommend Nutely Kia to others! More

Unprofessional to the core This may be a good place to buy a new car but if you are buying pre-owned, their attention to detail and customer service is sadly lacking. First impr This may be a good place to buy a new car but if you are buying pre-owned, their attention to detail and customer service is sadly lacking. First impressions were good, the salesperson was professional and they seemed to be well organized with the paperwork. However, problems started once the contract was signed. The finance department and the sales department didn’t’ agree on the numbers they crunched, they forgot to have me sign several documents and then asked me to come back in several days later to complete the paperwork they forgot about. The icing on the cake, however, was that on day 30 of the 30 day warranty the car broke down. Kia Nutley told me to pay a mechanic to have he car delivered to their service department to see what the problem was and if they would decide to make it an issue covered by the warranty or not. I asked my trusted local mechanic to look at the car because I needed the car urgently and there were two problems with it – both of them covered by the terms of the warranty and suggesting either an incompetent service department or a deliberate attempt to misrepresent the car. Kia Nutley refused to honor the warranty because I had the car seen to by my local mechanic. They said that a highly respected mechanic (who incidentally has much better reviews than their own service department) was lying about the diagnosis. One of the problems was that the car was sold as ‘with new battery’ but the battery was actually as old as the car and Nutley Kia said the mechanic lied about the state of the battery and that the new battery just needed to by jump started rather than replaced and that the mechanic was dishonest for suggesting otherwise. The attitude of the manager was rude, unprofessional and downright fraudulent. I work for a large organization and advise new arrivals in the US on where to live etc. Kia Nutley is now on the ‘don’t touch with a bargepole’ list. More

GREAT SERVICES they have y car in good condition, they give me a solution in time to my future problems/excellent work and wonderful customer service. thank you Kia they have y car in good condition, they give me a solution in time to my future problems/excellent work and wonderful customer service. thank you Kia Nutley you are he best More

Wonderful Salesmen are honest, helpful, caring, professional, intelligent, knowledgable of anything and everything needed to know about all vehicles and financi Salesmen are honest, helpful, caring, professional, intelligent, knowledgable of anything and everything needed to know about all vehicles and financially get you into a vehicle. made me feel bery comfortable at all times. Kept time of negotiation and signing of paperwork to a minimum. Environment is light and upbeat, which made the entire process way more enjoyable. Vehicles and showroom were very neat and clean. I was offered water and coffee and treated very respectfully. Far surpasses the other kia dealerships I had visited. Thanks to Tony and Mike for everything. More

Great service Ed in the finance department was very thorough and explained everything to us well. He made sure we had an understanding and answered all of our ques Ed in the finance department was very thorough and explained everything to us well. He made sure we had an understanding and answered all of our questions. Our salesperson, Nicholas was knowledgeable and took his time with us. More

Great experience and very happy! Mike honesty made me feel very comfortable in making the decision of my purchase. The transaction was performed with ease. I will definitely be recom Mike honesty made me feel very comfortable in making the decision of my purchase. The transaction was performed with ease. I will definitely be recommending anyone I know who is looking for a car to go here. More

Got what I wanted. I needed a "new" (used) car and had my heart on a Kia Soul. They had one, I fell in love, managed to get it for a decent price. Two days after I bough I needed a "new" (used) car and had my heart on a Kia Soul. They had one, I fell in love, managed to get it for a decent price. Two days after I bought the car it began having problems with the climate control but was able to have it taken care of, which I greatly appreciate. More