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Nutley Auto Kia

Nutley, NJ

4.9
2,498 Reviews
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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66 Washington Avenue

Nutley, NJ

07110

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Showing 2,498 reviews

October 30, 2023

The experience was very good. They explained everything. Easy to understand. I’m grateful for the help More

by cammib2004
Recommend Dealer
Yes
Employees Worked With
Chris Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony DeNivo Sr.
Oct 31, 2023 -

Nutley Auto Kia responded

cammib2004 And we are grateful for your business. Thank You!! Anne and Jim Russomano, Owners Nutley Auto

October 28, 2023

From start to finish there was simplicity and transparency and not one ounce of pushiness as I asked manY questions. Best dealer experience I’ve had with any vendor ever. Highly recommend More

by Jeffs22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee LaFiura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Russomano
Oct 31, 2023 -

Nutley Auto Kia responded

Jeff Thank you for your business and thank you for your kind words. Please enjoy your new Nutley Auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 27, 2023

I brought my car here to get the radio fixed and they killed my battery. The lady at the counter told me that I needed a new battery. I explained to her. I just got it 6 months after it was jump-started. More

by Lucive9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Assistant manager
Oct 27, 2023 -

Nutley Auto Kia responded

Lucive9 Respectfully, we will not publicly debate what really happened when you were here. Please just know, no matter what the circumstance, we will never tolerate any customer mistreating any of the woman that work on our team. It seems in society we have reached a point where some feel the louder they speak, and more disrespectful they are to others, will accomplish what they want - not here. Jim Russomano, Owner

Oct 27, 2023 -

Lucive9 responded

1st of all i dont know what your talking about women being mistreated, but its inappropriate when i questioning the bill and the assistant manager is raising his voice and we both disagree a situation because he doesn't like to be called"Crooks" it doesnt mean you start taking off your shirt and looking to fist fight the customers Which it did take place. Your assistant manager should have been fired and arrested!!

Oct 27, 2023 -

Nutley Auto Kia responded

Our employee did lose their job because the response to your attack was completely inappropriate. You suffer no consequences for being out of control and instigating a completely unnecessary situation over a $90 legitimate charge. Again we are in a terrible place in this world with how people treat one another! For the 1st time in our 18 years we have to walk away from customers who behave as you do - nobody should be subjected to your threats. Jim Russomano

Oct 27, 2023 -

Lucive9 responded

It wasnt me taken off my shirt acting like a nut looking to fist fight a customer. It was your xxx. Manager. As per your Manager his only been thier for 5 weeks and hes was totally out of line for doing that.. If thats the way your employees handle a bad situation. You going to run in a very bad situation 1 day..

October 24, 2023

Most nasty attitude to be a business owner remember when in the field as a business owner you should always remain calm and treat with respect had no respect toward me as a customer all about getting money More

by bebe8708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Russomano
Oct 24, 2023 -

Nutley Auto Kia responded

Bebe This is an interesting twist of the facts. At no point did I lose my composure -- simply because I do not. However, I will always remain firm when my staff and our business is wrongly attacked. Your mistreatment of my staff, your disgusting language, and your complete fabrication of who you spoke with will not get you anywhere. For the benefit of those around you, take ownership of your actions and behavior. You should be ashamed and that is likely why you posted this review. In fact, after you left our showroom a family member of yours reached out to our team and wanted to be assured that your behavior would not impact their relationship with our business. Jim Russomano Owner Nutley Kia

October 24, 2023

Fantastic service, I highly recommend this dealership! Thank you Matt and Ulises for helping me find the perfect car! More

by Jacob King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony DeNivo Sr.
Oct 24, 2023 -

Nutley Auto Kia responded

Jacob Thank you for your business and thank you for your kind words. Please enjoy your new Nutley Auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 23, 2023

I had amazing experience getting my car at Nutley Kia Auto. Mitchell helped me with the process and made it easy and painless. He was very determined to provide a great service which helped me make my d More

by karlodivkovic
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell Goldblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony DeNivo Sr.
Oct 24, 2023 -

Nutley Auto Kia responded

karlodivkovic We are grateful for your business and appreciate your working so well with Mitch and Tony. Please love your new Nutley Auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 20, 2023

They’re just awesome . I went in to ask a few question about trading my Kia in for something newer. Maria made me feel very comfortable, by no means are they ever pushy. More

by Stephenie17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Heredia Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony DeNivo Sr.
Oct 24, 2023 -

Nutley Auto Kia responded

Stephenie "They’re just awesome" -- Love That!!! Thank you and congratulations!!! Please enjoy your new Nutley Auto Certified Preowned and drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 19, 2023

We came here after searching multiple Kia dealers on the 2024 Telluride .... Chris was amazing and gave the best price by far of any dealer in a 50 mile radius! He went above and beyond to make sure we were More

by Teresa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Nutley Auto Kia responded

Teresa Thank you so much for finding us. Love your Telluride - it truly is an amazing vehicle truck We appreciate. Your business and your working so well with Chris. Please drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 17, 2023

Nutley Kia is a great dealership with a friendly and knowledgeable staff. I recently purchased a new 2024 Kia Sportage from Maria, and she was amazing! She was patient and answered all of my questions, More

by Dustin Shin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Heredia Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony DeNivo Sr.
Oct 17, 2023 -

Nutley Auto Kia responded

Dustin: Thank you for working so well with Maria and our staff. Congratulations on the purchase of your new 2024 Kia Sportage. Thank you for your business and please drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 17, 2023

Nutley Auto Kia is the Best place to get a New Kia. I have purchased 4 New Kia's fron Nutley, and couldnt be Happier. Maria was our salesperson for our last 2 Kia's, She is Awsome. She really made leas More

by dmanaut2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Heredia Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony DeNivo Sr.
Oct 17, 2023 -

Nutley Auto Kia responded

dmanaut2 Thank you, TIMES, FOUR!!!! Congratulations on your new Forte and please drive safely. We believe our team is in a "Class by Themselves" and thank you for mentioning that. Anne and Jim Russomano, Owners Nutley Auto

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