Nucar Volkswagen of Norwood - Service Center

Fast amazing service I loved how thorough Nick was explaining everything, car was ready in a few hours and reasonable pricing explaining everything, car was ready in a few hours and reasonable pricing More

The people are very nice and informative, very clean waiting area along with updating me every step of the way and correctly finishing my car in a timely manner. I would recommend them to friends and fa waiting area along with updating me every step of the way and correctly finishing my car in a timely manner. I would recommend them to friends and family. More

Tried to call for an oil change for days, called no answer left messages not returned. Used the virtual assistant who made the appointment for Saturday 8am. I showed up but nothing there. Nick was unde answer left messages not returned. Used the virtual assistant who made the appointment for Saturday 8am. I showed up but nothing there. Nick was understanding and took the car right in. More

I dropped off my car for a leak that I thought was fixed there back in June 2023, which was also a nightmare experience,that cause my car to overheat and stopped on the night. My car was dropped off at 8:30 there back in June 2023, which was also a nightmare experience,that cause my car to overheat and stopped on the night. My car was dropped off at 8:30am for the same leak. I also requested an inspection sticker be done. My car wasn't ready until 5:30pm. They said they didn't see a leak, but topped off my fluids, and the inspection wasn't done. More

Great people. Very quick. Everyone was nice, and the place was very clean. Highly recommended. Very quick. Everyone was nice, and the place was very clean. Highly recommended. More

The service my car needed was expensive which sucked but the customer service was great the customer service was great More

Right place to fix your vw They are very good at communication and very efficient in getting you in and out communication and very efficient in getting you in and out More

The two gentlemen I interacted with was excellent, very professional and easy to talk to great service However the female cashier needs work she is not customer friendly and very dismissive.. Because of th professional and easy to talk to great service However the female cashier needs work she is not customer friendly and very dismissive.. Because of the overall service by the gentlemen I will be back. Thanks More

Very efficient. I'd like the text to keep me up-to-date. I didn't know I had 3 services included when I bought the car and I'm disappointed that two expired. I'd like the text to keep me up-to-date. I didn't know I had 3 services included when I bought the car and I'm disappointed that two expired. More

Kassidy was amazing she was very patient and was able to communicate very well. I will continue to work with Kassidy for her outstanding customer service! communicate very well. I will continue to work with Kassidy for her outstanding customer service! More