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Nucar Volkswagen of Norwood - Service Center

Norwood, MA

4.3
266 Reviews

266 Reviews of Nucar Volkswagen of Norwood - Service Center

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August 20, 2024

Outstanding services and on time delivery. I have a Volkswagen tiauan and I have a All services done by Nucar More

by RADIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We’re thrilled to hear that you’re satisfied with our services and timely delivery. We appreciate your continued trust! We Look forward to serving you again! Safe travels!

August 20, 2024

Dealer is ok. The annoying thing is they signed me up on DealerRater without asking me and I’ve been getting 30+ emails since then More

by Bale Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Nucar Volkswagen of Norwood responded

Blane, we’re sorry to hear about the inconvenience with the DealerRater emails. We should have communicated this with you first. Please contact us directly so we can resolve this issue and ensure your preferences are respected. Thank you for bringing this to our attention.

August 19, 2024

I bought my car from there under the previous owners. Nucar didn’t even know what transmission i drove, they lost all my maintenance records with the car. Wouldn’t give a sticker without a $1000 repair More

by FHADAYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Nucar Volkswagen of Norwood responded

We understand your frustration, but it's important to note that your car could not pass inspection due to severely leaking front struts, which are critical for the vehicles safety. Our priority is to ensure that all repairs meet safety standards. The repair costs and parts availability are necessary to maintain the vehicle's safety and functionality. If you have further concerns, please give us a call at 781-725-8700 so we can discuss them directly. Thank you.

August 17, 2024

My only complaint was . . they told me they’d have it back to me sooner than they actually did.. More

by MichelleClan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the 5-star review! We’re glad you had a positive experience overall. We apologize for the delay and appreciate your feedback as we work to improve our timing.

August 06, 2024

Front desk service is great wish VW would diagnose my cars problems electronically challenging some work well other times no More

by RIADAUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We’re glad you had a great experience with our front desk service. We understand the challenges with electronic diagnostics and will work on improving this aspect. If you have further concerns, please let us know!

January 02, 2024

I don't not entirely blame Nick but my experience was horrible. Little to no communication and when I did get in touch, facts were unknown or incorrect. My vehicle was with Service for two months after i More

by Ablanchard24
Recommend Dealer
No
Employees Worked With
Nick
January 01, 2024

They are the best. Quick turnaround, friendly service, and the best at ensuring the best price was given. Couldn't be happier. Kassidy Maurice was a God send More

by NAJADALAKO
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice, Kassidy Maurice
January 01, 2024

Drop off and and service description was great. The work on the car took some time because there was a lot and the waiting room was fantastic. More

by SPENCERBEEBE20
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice, Kassidy Maurice
December 31, 2023

Very efficient, had lift driver scheduled to take me to work& brought bad to dealership, work that needs to be scheduled for maintenance quote is reasonable thank you More

by janetleighc
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
December 31, 2023

Fast amazing service I loved how thorough Nick was explaining everything, car was ready in a few hours and reasonable pricing More

by edalton1
Recommend Dealer
Yes
Employees Worked With
Nick