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Nucar Mazda of New Castle

New Castle, DE

Overview
Employees
Reviews
Vehicles
4.8
231 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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172 N. Dupont Hwy

New Castle, DE

19720

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Showing 231 reviews

March 08, 2026

Very efficient experience. Knowledgable and helpful from start to finish with everything. Received the car back in one week More

by AJ1039_
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 08, 2026 -

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We are thrilled to hear that you had such an efficient experience at Nucar Mazda of New Castle. It's great to know that our knowledgeable team was able to assist you from start to finish. We appreciate your feedback and look forward to serving you again in the future! - The Nucar Mazda Team

March 08, 2026

Professional, competent, knowledgeable and engaging in the need a of customers. Will definitely use them again. More

by STEPNEY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Goldwire
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Mar 08, 2026 -

Nucar Mazda of New Castle responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, knowledgeable, and engaging. We truly appreciate your support and look forward to assisting you again in the future! - The Nucar Mazda Team

March 08, 2026

Never a hassle Great dealership Service is easy to make appointment Keep up the good work More

by Mazda owner 2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Nucar Mazda of New Castle responded

Glad you shared your experience with us! We're delighted to hear that you had a hassle-free experience at Nucar Mazda of New Castle and found our service easy to navigate. We appreciate your support and look forward to seeing you again soon! - The Nucar Mazda Team

March 07, 2026

Fast, friendly service. Minimum waiting time. Cost as estimated. Coffee was good. Waiting room was clean and comfortable More

by mtownmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Nucar Mazda of New Castle responded

Thank you for your fantastic review! We’re delighted to hear that you experienced fast and friendly service during your visit to Nucar Mazda of New Castle. It’s great to know that the waiting time was minimal and that you enjoyed our coffee in a clean and comfortable waiting room. We appreciate your feedback and look forward to welcoming you back soon! - The Nucar Mazda Team

March 07, 2026

Excellent service. William was very nice and professional. Doug Kane in sales was great to work with. Glenn is the best in Sales Management. More

by tommyjc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Stitely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Nucar Mazda of New Castle responded

Thank you for your outstanding review, Tommy! We’re pleased to hear that you had an excellent experience with us at Nucar Mazda of New Castle. It's great to know that William, Doug, and Glenn provided you with the professional and friendly service we strive for. We appreciate your feedback and look forward to assisting you again in the future! - The Nucar Mazda Team

March 04, 2026

Very easy to work with. Doug, the salesman, knew what i wanted and we quickly figured out a deal. More

by Rich Griffiths
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Nucar Mazda of New Castle responded

Thank you for your fantastic review, Rich! We’re glad to hear you had an easy experience working with Doug at Nucar Mazda of New Castle. It’s great that he could help you find exactly what you wanted. We appreciate your feedback and hope to see you again soon! - The Nucar Mazda Team

March 04, 2026

The team is energetic and courteous. However the sale process took over 3.5 hours..! More

by dani80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Poulos
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Mar 05, 2026 -

Nucar Mazda of New Castle responded

Thank you for your feedback, Dani! We're glad to hear you found them energetic and courteous at Nucar Mazda of New Castle. A lengthy sales process can certainly be frustrating, and your input helps improve the experience. If you have any further concerns or suggestions, please don’t hesitate to reach out. Looking forward to the opportunity to serve you again in the future! - The Nucar Mazda Team

March 03, 2026

The service is great. Everything is clearly explained which allow me to make an informed decision. William the service representative is Awesome! More

by traceenike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WILLIAM
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Mar 03, 2026 -

Nucar Mazda of New Castle responded

Thank you so much for the wonderful review!

March 01, 2026

I was happy that my vehicle was serviced in a timely manner. Unfortunately I was disappointed to find white leather driver car seat was dirty in my first service for my recently purchased new vehicle. More

by andrewweller94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Schneider
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Nucar Mazda of New Castle responded

Thank you for your feedback, Andrew. We're glad to hear that your vehicle was serviced promptly, but we understand your disappointment regarding the condition of your white leather driver seat. At Nucar Mazda of New Castle, we strive to maintain high standards for our service, and we appreciate you bringing this to our attention. Please feel free to contact us directly so we can discuss this further. We value your experience. - The Nucar Mazda Team

February 28, 2026

They made sure everything went smoothly and that i had all of my questions answered. They were very conscientious of a great customer service experience!😁 More

by UOFPENNCOUNSELOR2013
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2026 -

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that our team at Nucar Mazda of New Castle provided you with a smooth experience and answered all your questions. We strive for great customer service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! - The Nucar Mazda Team

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