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Nucar Chevrolet of Woburn

Woburn, MA

4.5
568 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 568 reviews

February 06, 2024

Ish was verified patient as this was my first test buying a car by myself. I test drove a couple of equinox but he let us know there was any one on its way back from Lowell. We waited for that one which wasn More

by Rgkilduff
Recommend Dealer
Yes
Employees Worked With
Ish was the salesperson and Greg took care of paperwork
Feb 06, 2024 -

Rgkilduff responded

That was supposed to be very patient

Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Thank you so much for your feedback!

February 05, 2024

First car in and fist person in line day of my scheduled visit. Left vehicle for the day. Came back late afternoon. My car was never worked on. Just an inspection sticker added. No explanation as to why oth More

by Mike.lauria
Recommend Dealer
No
Feb 05, 2024 -

Mike.lauria responded

Very disappointed

Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Mike, we apologize for the inconvenience you experienced during your recent visit. This is not the level of service we aim to provide, and we understand your frustration. Your feedback is valuable to us, and we will use it to improve our processes to ensure this does not happen again in the future. If you have any further concerns or if there's anything we can do to make it right, please don't hesitate to reach out to us directly at (781) 935-2000. We appreciate your understanding.

February 03, 2024

Went to dealership for oil change, tire rotation, and inspection sticker. Arrived at 7:00 am, first in line, in at 7:30. Did not leave until 9:50. Too long a wait, for what had to be done. Did not realiz More

by s2kervick
Recommend Dealer
No
Employees Worked With
Joe Juliano
Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

We apologize for the extended wait time you experienced during your recent visit. Your feedback is important to us, and we're sorry for any inconvenience caused. We'll review our processes to ensure efficiency and better communicate about inspection services. If you have any further concerns or if there's anything we can do to improve your experience, please don't hesitate to reach out to us directly at (781) 935-2000. We appreciate your understanding.

February 02, 2024

quick easy politeclean shopclean waiting area15 worda to much thanks for the good servicewill go back More

by LELOVUOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Santarpio, Mark O'Mally, Bob Fahey, Chris Proteau
February 01, 2024

Start to finish I felt welcome, and all of my questions got answered. The whole team at Nucar were friendly and wanted to give a high level of service. More

by JOHN_PARKS
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle O'Donnell
January 29, 2024

Great. Everyone was nice, price was as expected, worked to get us the time we needed. Would recommend. More

by Mdrortho
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle O'Donnell
January 26, 2024

Transparency could be better and over all communication between the office and mechanics. The foreman John is amazing. More

by Jarotondicontracting
Recommend Dealer
Yes
Employees Worked With
John
January 24, 2024

They took care of me, needed new battery, without an appointment. Arranged for a ride to LAhey to make my Dr. appointments, while they worked on car. More

by Aurora2002
Recommend Dealer
Yes
January 23, 2024

everyone was personable and professional would definitely have future car repairs done here have been to other Chevy service centers and would not go back More

by jillfarris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember
January 23, 2024

The experience was very professional. Austin and Rob did a great job in seeing that my needs were met. I'm very happy with the way everything turned out. More

by CHRISTOP.FISHER
Recommend Dealer
Yes
Employees Worked With
Austin and Rob DiPalma
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