Nucar Chevrolet of Norwood - Service Center

Great customer service provider Working with Arnie is very convenient. He listens and understands what my needs and concerns are when having my truck serviced. And it is done correct Working with Arnie is very convenient. He listens and understands what my needs and concerns are when having my truck serviced. And it is done correctly and on time. Always a great experience. More

Service Department I had a wonderful experience with the service department. I dealt with Laura who is very friendly, professional and showed genuine care for customers I had a wonderful experience with the service department. I dealt with Laura who is very friendly, professional and showed genuine care for customers. She is truly a great asset to the service department. Thank you Laura, Liban More

Fabulous Service Great job Guys and Gals at Bock Chevy. I left my car off to have brakes replaced, oil change and other items to be taken care of. I did think a sizabl Great job Guys and Gals at Bock Chevy. I left my car off to have brakes replaced, oil change and other items to be taken care of. I did think a sizable bill was coming my way and it was understood. These things need to be done. The bill I got was for sizable less than what I thought. Brakes were fine just needed a small adjustment. Service performed a recall repair which I was not aware of and they made sure my car was cleaned. nice job by all but more importantly Laura as my service adviser was extremely capable and competent. Ernie Bock should sleep well at night knowing these people on the front lines are doing their job and getting it done the way it is suppose to be done. With HONESTY . Thanks, Tom More

Good Service Laura has been very attentive to my concerns about my car. Now I am waiting to hear from her concerning my struts on my car. I picked up my car on F Laura has been very attentive to my concerns about my car. Now I am waiting to hear from her concerning my struts on my car. I picked up my car on Friday morning, the tech wrote on the paper work that my struts were leaking but later on the same document, he wrote that the struts were okay. I disagree. The dealership had to replace my struts in 2011 a couple of months after I had bought the car. I believe that the struts need replacing while under the warranty. So far, my water pump and my steering rank have been replaced under the warranty. It makes a great deal of sense to replace GM struts under warranty. If this last request is made good, I will feel good better about my experience. More

This was an excellent expeience I had gone for oil change and brake service. The service representative Laura Lariviere was very courteous and helpful. She had be checked in and the I had gone for oil change and brake service. The service representative Laura Lariviere was very courteous and helpful. She had be checked in and then came back with estimates for the brake job . She was very realistic about the time and applied the coupons that Boch had mailed me She showed concern and made me feel very comfortable. She had checked me during my previous visit. I would have included 10 stars for if you had those. She is an excellent person to deal with customers. More

First Service Today I used Boch Chevrolet Service for the first time. I had great service by Laura when I first arrived and was in and out in no time. They contac Today I used Boch Chevrolet Service for the first time. I had great service by Laura when I first arrived and was in and out in no time. They contacted me when my vehicle was done and everything went great! More

Very satisfied Great service , fast and professional. I am very satisfied. She was very nice and friendly. They did the service faster than was expected. I high reco Great service , fast and professional. I am very satisfied. She was very nice and friendly. They did the service faster than was expected. I high recommend Boch Chevrolet. More

Boch Chevrolet Service above and beyond I recently purchased a vehicle and needed to have a dent fixed. I met the subcontractor who scheduled a day which worked for both of us. Upon arriving I recently purchased a vehicle and needed to have a dent fixed. I met the subcontractor who scheduled a day which worked for both of us. Upon arriving, Arnie went above and beyond to make sure my experience was good. He brought the loaner vehicle, called and reported status, and then brought my fixed vehicle to me after service. He was really pleasant to deal with and extremely customer focused. More

Amazing service! Great and efficient service. I would like to thank Lisa for how helpful and painless she made everything from start to finish it was a breeze! Would Great and efficient service. I would like to thank Lisa for how helpful and painless she made everything from start to finish it was a breeze! Would give her ten stars if I could! Would not hesitate to recommend Lisa and Boch to anyone ! Thank you More

Service The Service Dept. at Clay is superb! When my favorite Service rep left I thought: Oh know, things will never be the same. Not true, the whole depart The Service Dept. at Clay is superb! When my favorite Service rep left I thought: Oh know, things will never be the same. Not true, the whole department is awesome! New people included. The other thing I really like is that Clay is less than a mile from home. More