Novato Chevrolet

Chevy Bolt EV lease Novato Chevrolet has a Great selection of cars, patient salespeople who took the time to answer all my questions, etc. And good deals! Go electric! Th Novato Chevrolet has a Great selection of cars, patient salespeople who took the time to answer all my questions, etc. And good deals! Go electric! Thanks! More

Friendly, knowledgeable, accommodating staff I showed up to lease a new car with budget restrictions. The staff, Ciro and John were extremely helpful. They worked with what I wanted and found m I showed up to lease a new car with budget restrictions. The staff, Ciro and John were extremely helpful. They worked with what I wanted and found me the right car for my needs. They were both very patient in mailing sure I had a great deal and went great extra mile to save me money. More

Very friendly people Very good team of people and I got a such a great deal on my new car and the treatment was excellent I will recommend it to all my friends Very good team of people and I got a such a great deal on my new car and the treatment was excellent I will recommend it to all my friends More

Inconvenient Service Department Hours We just called to schedule our first check up for 2017 Volt only to discover the service department is not open Saturdays. The hours are Monday - Frid We just called to schedule our first check up for 2017 Volt only to discover the service department is not open Saturdays. The hours are Monday - Friday 7:30am - 5:30pm. How do they expect working people to get their vehicles serviced during these hours? They are located in an out of the way location and driving there is a difficult during commute hours which is when the service department is open.! Would not have bought the car at this dealer if we had know the limited service hours. Definitely does not take customer needs into consideration. More

A bit of a drive but worth it They had the truck I was looking for but with custom wheels. They let me take it home till they had stock wheels came back and was taken care of . The They had the truck I was looking for but with custom wheels. They let me take it home till they had stock wheels came back and was taken care of . They also couldn't find second set of keys John Eggers got new keys and fab great people to deal with. More

They owned up to their mistake and made it right. I leased a Bolt that was supposed to have everything on it but didn't. When I told the dealer, he acknowledged their error and ordered the correct car I leased a Bolt that was supposed to have everything on it but didn't. When I told the dealer, he acknowledged their error and ordered the correct car for me. I got it within a week and they never charged me for the nearly 3 weeks that I had the original car. They also made the transition to the new car very smooth. More

Car dealing made easy! Novato Chevy was great! The dealership was clean, attentitive and family friendly! They made the typically dreaded car negotiating process rather pain Novato Chevy was great! The dealership was clean, attentitive and family friendly! They made the typically dreaded car negotiating process rather painless and were willing to work with our needs. Many thanks to them for helping us get into the car we wanted! More

don;t trust these crooks! I took my 2014 car to these cover-up crooks after my car was tampered with at the jimmy vasser Chevrolet in napa ca. crooks I took my 2014 car to these cover-up crooks after my car was tampered with at the jimmy vasser Chevrolet in napa ca. crooks More

My first service experience was a home run Greg made my experience even better than I was expecting. I needed some periodic services plus two software updates. Car was ready a half-day earlie Greg made my experience even better than I was expecting. I needed some periodic services plus two software updates. Car was ready a half-day earlier than promised and was in pristine condition. Unlike other dealers, they left the interior spotless with no leftover disposable paper mats or other leftovers. More

Hard to find Honesty and Customer Service at Novato Chevrole I purchased a Chevy Volt from Novato Chevrolet and I couldn't be happier. I love the car and in addition the sales process was pleasant with the easy I purchased a Chevy Volt from Novato Chevrolet and I couldn't be happier. I love the car and in addition the sales process was pleasant with the easy-going, accomodating and friendly sales person, Brian Wells. I usually hate car-buying because I feel pushed, rushed, pressured, lied to, and disrespected. In this case, I got the opposite!! Brian answered my questions and let me come back several times over several days without pressure until I was ready to buy. Mark, the General Manager cut me an awesome deal and was extremely great to deal with. He worked hard to see that I got exactly what I wanted and went out of his way to get all of my concerns addressed and taken care of. These guys are an old fashioned neighborhood dealership with real customer service. Working with them was actually fun and easy, and to say that about buying a car is almost unbelievable to me. Brian spent a lot of time going over the car with me after I bought it to make sure that I understood all of the functions (it is very high tech). I would go back to them to buy another car without flinching. I would even send my mother there, which is saying a whole lot. Thanks, guys!! More