Northwest Hyundai
Houston, TX
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626 Reviews of Northwest Hyundai
Great business man I recommended to talk to him if you need help to get a car..he help us not only a car but a brand new car and low monthly payment i give him a 10star I recommended to talk to him if you need help to get a car..he help us not only a car but a brand new car and low monthly payment i give him a 10star More
Used Car Buy I was very pleased with the extra attention I received from Erdwin and the Financial staff at Hub. I came in with low expectations because of the tre I was very pleased with the extra attention I received from Erdwin and the Financial staff at Hub. I came in with low expectations because of the treatment I had received at previous appointments with other dealerships around the Houston area. The team at Hub went above and beyond to get my vehicle financed for my budget. I strongly recommend them. The only issue I had, was with the inspection sticker for my vehicle and the confusion surrounding. I noticed I had no tags when driving away in my vehicle on a Saturday night and called into the dealership. The Customer Service Rep let me know it was up to me to take care of the tags myself. I took a look at the paperwork when I got home and it WAS included. Now I am having trouble finding time between work and when the service dept is open to take care of this. I have also not been able to reach anyone to discuss this issue and don't want to have to repay to get a tag. The guys there are very nice though and I know it will get resolved one way or another. Thanks Erdwin! Have a Great Day! WARNING!!!!WARNING!!!!WARNING!!!! There ended up being a big problem with the vehicle I bought. On the 9th day of purchase my car flooded due to the sunroof, which was one of my main concerns with the vehicle. Erdwin told me no problem to bring it in. I came in the very night after work and was told that he had approval to take the car back and would return the deposit. He also stated in front of myself and a witness that he got approval for this from head management Mike Cole. We even have this recorded. He was gone 20-30 minutes getting that approval. He told me to bring the car the next day and drop it off and I would be sign to get my $1000 deposit back. I have returned the car and have been told that they would stick by his word by Associate managers and NONE of this happened!!! I have yet to speak to Mike Cole, only voice mails. One of those voice mails stated that he was not only not returning my deposit but he was not backing out of the deal. I had bought another car on the word of Erdwin because I could not afford to miss work. DO NOT BELIEVE THESE PEOPLE!!!!! ONCE YOU SIGN THE DOTTED LINE ALL GOES OUT THE WINDOW!!! More
Quick and Efficient I would like to commend the folks at Hub Hyundai for a very positive car buying experience. Starting with Fernando Escobar (sales associate), this pro I would like to commend the folks at Hub Hyundai for a very positive car buying experience. Starting with Fernando Escobar (sales associate), this process was exactly what I was looking for - quick and efficient. Fernando worked hard at finding the car I wanted. I will certainly come back to Hub Hyundai in the future as well as refer friends and family. More
My new car family! I love my Hyundai Azera white with chocolate interior and the best salesman at Hyundai had my back. Roland thanks so much for making it happen! You kn I love my Hyundai Azera white with chocolate interior and the best salesman at Hyundai had my back. Roland thanks so much for making it happen! You know what I mean! People who want value, there's no better choice than Hyundai and no better dealership to work with than Hyundai 290 in Houston Texas. Thanks so much! More
Car buyer My experience was great! The staff was so helpful and I was at ease to buy this car. Amazing alexperience overall I recommend for everyone My experience was great! The staff was so helpful and I was at ease to buy this car. Amazing alexperience overall I recommend for everyone More
Top Notch Hub Hyundai stands out as an all-star dealership for us, not only for their cars, but for the entire car buying experience. After an accident in o Hub Hyundai stands out as an all-star dealership for us, not only for their cars, but for the entire car buying experience. After an accident in our first Hub Hyundai Elantra, Ronald took care of us again and got us into our second Elantra. We are grateful for a good relationship with this dealership and are referring family and friends to Hub. Moshe took care of all of our financial concerns and is very attentive and experienced. All of the associates at Hub Hyundai are friendly, helpful, and courteous. If we could give more stars, we would. Thank you. More
Awesome First New Car buying experience I was extremely pleased with the service I got at this dealership! I had been car shopping at many places but the friendliness, customer service and I was extremely pleased with the service I got at this dealership! I had been car shopping at many places but the friendliness, customer service and attentiveness I got from Erdiwn and Anil was superb. They took their time to show me all my options, answer any questions and make me feel comfortable. Because of them, I am now a proud owner of a new Hyundai Elantra! I am just ecstatic and thankful for walking in their dealership. I will recommend them to anyone and everyone I know that's shopping for a car. More
Great Experience Buying a New Car My husband and I were in the market to purchase a new Hyundai Sonata. We wanted to trade in our old Saturn, and keep our 2004 Hyundai Elantra. We di My husband and I were in the market to purchase a new Hyundai Sonata. We wanted to trade in our old Saturn, and keep our 2004 Hyundai Elantra. We did purchase the 2004 Elantra at Hub Hyundai 290, also, which was a start to us returning to the same dealership. Mr. Burl Franklin was our Salesman. He was very courteous, helpful, and did all he could to help us find what we were wanting, and staying within our price range. We now have a 2014 Hyundai Sonata, and just love it. So many compliments from people who see it. it's a pleasure to drive. Our experience was above what we could have expected. "Thank You", to Burl Franklin, (Sales Executive), Mike Cole (General Sales Mgr.), and Moshe Amir, (Finance & Insurance Director). We would recommend they Hyundai Dealership on Highway 290, Houston, and the associates mentioned above, to everyone. Thank you. More
Hard Work I worked hard to hopefully get the best deal on my new 2014 Hyundai Sport 2.0T, which I picked up yesterday, and so far....GREAT! My experience at Hu I worked hard to hopefully get the best deal on my new 2014 Hyundai Sport 2.0T, which I picked up yesterday, and so far....GREAT! My experience at Hub started with a very helpful Chris Torres, who spent much time finding a test vehicle that meant my requirements, and taking my wife and I on a test ride. During the ride, he explained many of the features of the vehicle and was very positive. I had hoped, if I bought at HUB, that he would be able to handle the transaction. I left, and continued to shop. HUB was actually my first look, and I was uncertain what brand/vehicle I was to buy. On a visit to Costco, I saw their purchase plan and thought I would investigate. This took me to Ron Valarezo, who handles the Costco requests. The day I came to visit Ron, Chris was either off, or with another customer. I did not find the Costco deal attractive and continued to shop, now only for Hyundai’s. Eventually, I again contacted Ron, since he had already priced me a vehicle and we worked hard to get to an agreeable price, which closed the deal. The HUB pricing was about $500 better that the second best offer, and their location is closest to my home. Ron had the car prepped and ready for me to pick up, and the closing was easy, but in my opinion still took far too long. After the buy Ron was very helpful in going over the operation of the vehicle. Again, I want thank Chris for his initial help. More