Northtowne Volkswagen

We bought a car from Helen less than a year ago. Our needs changed and needed a larger car. We had such a great experience the first time she was our first choice when our needs changed. needs changed and needed a larger car. We had such a great experience the first time she was our first choice when our needs changed. More

I purchased a new Passat TDI. John Howe knows everything about the car and did a great job of getting me to purchase. After the sale he fully explained the car and even called me the day after purchase to about the car and did a great job of getting me to purchase. After the sale he fully explained the car and even called me the day after purchase to see if I had any questions. More

When I indicated an interest in a particular car, Trey actually drove it 40 minutes down to my office so I could test drive it before leaving for work. I love it, negotiated with his sales manager over actually drove it 40 minutes down to my office so I could test drive it before leaving for work. I love it, negotiated with his sales manager over the phone, and put down a deposit immediately. They made the requested tune ups right away, and Lynn was fantastic at helping me with the paperwork the next day. It was easy and I never felt like I was getting the runaround, as I had with other dealerships. Thanks so much! More

I knew what I was after and Mr. Lopez was not pushy, he explained everything about my new Beetle! The car sold itself, the salesman was just a bonus. I would highly recommend Northtowne to any one! explained everything about my new Beetle! The car sold itself, the salesman was just a bonus. I would highly recommend Northtowne to any one! More

We recently purchased a Routan at the Northtowne VW dealership and Helen Perry was our sales person. We had met Helen at the KC Auto Show (2012) and she is the reason we went to Northtowne VW. We so dealership and Helen Perry was our sales person. We had met Helen at the KC Auto Show (2012) and she is the reason we went to Northtowne VW. We so appreciate Helen because she listens and is not a person that pressures. She is knowledgeable about VW's and she directed us to a vehicle that meets our needs. We also appreciate that she is ever willing and ready to help us in a very timely manner with any questions and we appreciate her sense of humorr. We will never hesitate to recommend her and Lynn in Finance to help any of our friends in the market to purchase a car. Northtowne VW is very fortunate to have these two very qualified ladies on their staff...they are both a refreshing experience to have worked with when purchasing a vehicle. More

We went in just to look but needed a car for my daughter in a hurry. We met with Helen and she knew exactly how to work with us to get a really nice used Jetta for my daughter. She was so easy to work wit in a hurry. We met with Helen and she knew exactly how to work with us to get a really nice used Jetta for my daughter. She was so easy to work with. She went totally above and beyond to help us. She came and got my daughter to finish the paperwork and got her into the car that day, which was a blessing because of our conflicting work schedules. I would gladly recommend Helen to my friends and family. More

Didi was phenomenal. I called the dealership looking to buy a used car. Unfortunately, Russ wasn't going to give me the $96,750 I thought my 2001 Jeep Cherokee was worth. It was immaculate. Options incl buy a used car. Unfortunately, Russ wasn't going to give me the $96,750 I thought my 2001 Jeep Cherokee was worth. It was immaculate. Options included power windows and locks, hail damage, stunning black paint, and 134,000 miles. My goal was to put $5,000 down and use the trade-in value to literally swap the Jeep and cash for an economical used car. Didi did everything he could to try and get the numbers to work but Russ was unimpressed with my Jeep. Anyway, after meeting with Russ and Didi a couple of times, Russ mentioned the Passat lease option. It was a great idea considering the trade-in and cash nearly pay off the lease for the next three years. Even better, the cash is still in my bank account earning a paltry 2% annually. My wife and I left and thought about it that evening. The next day I called Didi to see if he was available to make the deal as I was not going to go through anyone else. We did and now I am driving a 2012 Passat. Grant explained the lease options with us, Didi found the car and made the experience enjoyable, and Russ was grumpy old Russ. No, I'm joking about Russ. They were all fantastic to work with and certainly made the experience enjoyable and entertaining. Thanks Northtowne. More

We visited the dealership on friday afternoon. We were only looking. We had been to 4 other dealerships prior. When we arrived at VW Northtowne, we were greeted by Trey Hubbard. He was very friendly an only looking. We had been to 4 other dealerships prior. When we arrived at VW Northtowne, we were greeted by Trey Hubbard. He was very friendly and asked what we were looking for if anything in particular. I told him we were just looking for a good used car for our daughter. We were looking for something inexpensive to replace her older car. Also something cute (17 year old girl, has to be cute car !! ) Trey showed us a couple cars in our price range that he thought our daughter would love. We ended up purchasing the 2003 Dodge Neon that he had just acquired at the dealership as a trade in. He knew it would be perfect for our daughter, and he was right. She fell in love with it right away. Trey was very helpful throughout the buying process. He had the car detailed for us and kept contact to make sure everything was going ok. We will definitely consider Northtowne VW again the next time we are in the market, I also will recommend this dealership to my friends. My oldest daughter had recently purchased a vehicle from your Hyundai side, and she also was very satisfied with the service. Trey is a good salesman, very attentive, and he went out of his way to make sure we were Happy Customers.. :) More

Trey was helpful and courteous, found the exact car I wanted, put together a great deal on my trade and had the whole thing wrapped up for me in less than an hour. By far my best car buying experience e wanted, put together a great deal on my trade and had the whole thing wrapped up for me in less than an hour. By far my best car buying experience ever. No high pressure or runaround, just a great deal done fast. More

This team worked quickly to ensure I was completely satisfied. On the day of purchase, I was in and out the door in 30 minutes. They are effective and friendly every step of the way. I would recommend satisfied. On the day of purchase, I was in and out the door in 30 minutes. They are effective and friendly every step of the way. I would recommend to anyone doing business with Northtown VW. I love my passat. Thanks! More