Northtowne Volkswagen

This was my third purchase from Northtowne and I have always had excellent experiences. Not only is my agent mike Lopez the best ever, but his boss Russ is also wonderful! I will be back for #4 within 6 always had excellent experiences. Not only is my agent mike Lopez the best ever, but his boss Russ is also wonderful! I will be back for #4 within 6-8 years!!! Thanks so much everybody including the fast finance guy, scott Kuhl. More

We worked mainly with Trey Hubbard. He was extremely friendly and if he did not know the answer to a question he made sure to find out the answer and give it to us very promptly. He even went out of hi friendly and if he did not know the answer to a question he made sure to find out the answer and give it to us very promptly. He even went out of his way to answer his cell phone on one of his days off to help get the paperwork straigten out on the vehicle. He worked diligently on helping us to find the exact vehicle that we wanted and made sure to get it here as quickly as possible. We spoke with Grant when we came to trade our old vehicle in and he was thorough and efficient in completing the trade in. Lynn was great in helping us get through all of the paperwork and she explained every detail of the process so that we could understand it better. Overall, it was a great experience working with these individuals in getting our new vehicle. Thank you. More

We found the dealership online and were impressed with both the online and phone interactions we had with the staff. We ended up traveling two hours to Northtowne and bought a 2012 from Didi. The experi both the online and phone interactions we had with the staff. We ended up traveling two hours to Northtowne and bought a 2012 from Didi. The experience was great and the process was painless. Didi went out of his way to make the purchase as smooth as possible. He is very experienced and knowledgable about the VW lineup. Lynn in finance was also friendly and great to work with. Thank you to the entire dealership for the great buying experience. More

I always go back to Mike Lopez because I know he will be honest and work very hard to get me the best deal! This time around, I had my newborn son with me and Mike made the entire process a breeze! He reali honest and work very hard to get me the best deal! This time around, I had my newborn son with me and Mike made the entire process a breeze! He realized the urgency of getting the paperwork completed in a short amount of time. The entire team of people who helped with my transaction did an AMAZING job!!! I will continue to refer my family and friends to work with Mr. Lopez and this dealership!!! Thanks guys!!! More

Helen was very helpful and very friendly. We went there to look for a car for our daughter and ended up buying a new car for me as well. Cudos to helen and Russ! Lynne in finance was really helpful as we to look for a car for our daughter and ended up buying a new car for me as well. Cudos to helen and Russ! Lynne in finance was really helpful as well. More

I love my new Passat. I was there to get a used car for my daughter and decided to trade in my Milan for a 2012 Passat. I love it sooo much! Helen was the best and Rus was great also. Lynn in finance was v my daughter and decided to trade in my Milan for a 2012 Passat. I love it sooo much! Helen was the best and Rus was great also. Lynn in finance was very informative and helpful. The whole process was easy and seamless. More

This is my 3rd time I change my car using this dealer and fortunately this last time was my best. I admit that Didi did an excellent job taking care of me and making things easy to understand including all p fortunately this last time was my best. I admit that Didi did an excellent job taking care of me and making things easy to understand including all paperwork and set up. Also, the car is better from what I expected and I really like it. VW is a great name no matter what they say about Japanese (cheap quality). Thank you all. Regards, Miguel More

I am a client of Northtowne Auto Group for 4 years now! This is e first time when I owe a VW and I would like to say that besides I am delighted about my new car I am also delighted of the service I receiv This is e first time when I owe a VW and I would like to say that besides I am delighted about my new car I am also delighted of the service I received from people that work in that VW dealership! I called and question about Trey and I wanted to speak with someone that was not aggressive ! I am a sales person my self and I was looking to work with a guy my style : relaxed , knowledgeable , etc! Trey is that type of person and I wanted everyone to known that he did a fantastic job from the beginning! Thank you so much and I look forward to our relationship! More

We have been going to Helen Perry for all our cars since 1996. She is friendly, fair, caring, responsive and helpful. The staff works together very well and makes everyone who walks in feel like their cli 1996. She is friendly, fair, caring, responsive and helpful. The staff works together very well and makes everyone who walks in feel like their client with no pressure. We love this dealership! Russ Fortner is a great manager. More

Everything was ready for us when we arrived - We were in and out within an hour as requested They worked with my needs and stayed on top of the communication to me I was never left waiting and wondering and out within an hour as requested They worked with my needs and stayed on top of the communication to me I was never left waiting and wondering More