Northtowne Volkswagen

Didi is amazing to work with. My wife and I have purchased four VWs from Didi and always have the best experience. He treats us like family. We do our best to send people to Didi as we are so confid purchased four VWs from Didi and always have the best experience. He treats us like family. We do our best to send people to Didi as we are so confident he will take great care of them. He really does care about his customers. Lynn makes it easy. Once you've agreed to the purchase, Lynn makes the usually painful paperwork fun, quick, and consistently accurate. I've shown up to other dealerships in the past after agreeing to a payment only to have the finance person try to stick me with a higher payment. Lynn has always treated us fairly and is hilarious which makes the paperwork much easier to get through! More

Helen made this the best car-buying experience we have ever had ! She was very professional, yet personal and friendly. The next time we need a new car, we will definitely go back to Volkswagen and ask fo ever had ! She was very professional, yet personal and friendly. The next time we need a new car, we will definitely go back to Volkswagen and ask for Helen. More

We've purchased 19 vehicles from this dealership since 2000 for us personally and our 2 children. LOVE THEM and their great service. Grant White is such a nice person, and just so easy to work with. He 2000 for us personally and our 2 children. LOVE THEM and their great service. Grant White is such a nice person, and just so easy to work with. He runs a great department. Didi is awesome - he and Russ have always worked well together on our trade-in and new vehicles. Didi always takes good care of us! Love VW's and their great performance. More

Helen was so fantastic. Helen really did a good job of staying within our price range and showing us a variety of vehicles that met our critera. We were equally as pleased with the professionalism in han staying within our price range and showing us a variety of vehicles that met our critera. We were equally as pleased with the professionalism in handling our trade in. She totally thought out of the box to get us the best deal possible, and WOW what a deal. We love our new car and could not have been more satisfied. Will definatley go back in the future and will recommend Helen to our friends. Totally worth the drive from Topeka, and Helen was so sweet to our kids giving them treats and making sure that they too were taken care of! More

This is the third new car we have puchased when just looking at the lot. Helen puts you at ease and listens to what you are wanting and will assist you in finding exactly want you want. looking at the lot. Helen puts you at ease and listens to what you are wanting and will assist you in finding exactly want you want. More

I typically use Northtowne VW for all routine maintenance on my Audi and VW vehicles and my experience with the service department has been outstanding! So of course, when I started looking for a vehicle for on my Audi and VW vehicles and my experience with the service department has been outstanding! So of course, when I started looking for a vehicle for my daughter, it only made sense for me to start at Northtowne. I was disappointed with the overall sales experience and Trey Hubbard. When I first visited the dealership, I told Trey what I was looking for and although he didn’t have a vehicle that matched those requirements, I asked him to keep me in mind and to contact me should he get one in inventory. Of course, I never did hear from Trey although Northtowne did acquire multiple vehicles that met my requirement. My wife and I did return to Northtowne to look at several vehicles and although Trey was attentive, his sales style was a flashback to a previous generation of car salesman. For example, Trey advised us as we left the lot for a test drive: "I just want to let you know that if you don't buy this vehicle, we have a full priced offer from another interested buyer". When we expressed interest in the vehicle, Trey advised "you have stumbled upon one heck of a great deal, so we can only take $200 off the asking price” He also stated that he was unwilling to present a lower offer to his sales manager. His style was such a turn-off, that we left the dealership and immediately purchased a 2009 Nissan Versa SL from Lee’s Summit Nissan. Off course, there was no full priced offer waiting in the wings for the vehicle we test drove at Northtowne and it still sits on their lot a week later. It was also obvious to my wife and I that Trey is not interested in fostering long term relationships; it’s all about the quick kill and moving on to the next potential customer. We also discovered that Trey frequently lists cars on Craigslist under the “for sale by owner” category in lieu of the” for sale by dealer” category, which is misleading I will continue to use the outstanding Northtowne service department, however I will likely go elsewhere for my vehicle purchases. More

I have been treated awesome every time I have purchased a vehicle from Mike. This is my second one. I have referred others who have purchased and had a fantastic "car buying" experience. He makes it enjoya vehicle from Mike. This is my second one. I have referred others who have purchased and had a fantastic "car buying" experience. He makes it enjoyable to purchase a new car. No hassle whatsoever. More

We came in looking at a used car, and then Trey informed We came in looking at a used car, and then Trey informed us about the great incentives on the new 2012 Passats. We Negotiating was a breeze and we go We came in looking at a used car, and then Trey informed us about the great incentives on the new 2012 Passats. We Negotiating was a breeze and we got the car(2012 Passat SE in the beautiful Opera Red) and the price we wanted.Trey was very knowledgeable, friendly and professional. We will be back to buy a Jetta this spring and will definetly recommend Northtowne VW to friends. More

I'm a very picky person its hard to find what i want. I went to North-town and family members recommended Didi, so when we came we asked for him. I had to change my mind about the car and get a different o went to North-town and family members recommended Didi, so when we came we asked for him. I had to change my mind about the car and get a different one so all the paperwork had to be redone. Every one was very pleasant and I enjoyed working with them.I got the car that i wanted and the price was great. I would definitely recommend this Dealer and especially Didi. Lynn was a great help with the paperwork i got my car just before i had to go to work. I love my Jetta. Thank you everyone for an amazing experience. More

I got the car I wanted. Helen Perry was helpfull and professional. Lynn Gronniger was doing a good and efficient job.Other people at the dealership were nice but not pushing us.I would recommend them t professional. Lynn Gronniger was doing a good and efficient job.Other people at the dealership were nice but not pushing us.I would recommend them to a friend. More