Northtowne Volkswagen
Kansas City, MO
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521 Reviews of Northtowne Volkswagen
Excellent Service from Henry Lomax I bought a Volkswagon from Henry Lomax. I was new at buying a car on my own and I was concerned that I would not get a good deal. Henry Lomax provid I bought a Volkswagon from Henry Lomax. I was new at buying a car on my own and I was concerned that I would not get a good deal. Henry Lomax provided me with the information I needed to ensure that this was a great car for me and that it will provide me with great gas mileage. I love my Volkswagon and have recommended Henry Lomax to several of my friends. When I come in for oil change, Henry will take time out and remembers what I bought and ask me how the car is running! That's customer service! You have a great salesman in Henry and I look forward in purchasing more cars from him. This is the third car I've bought from Northtowne Volkswagon and will continue to be on the top of my list for purchasing a car because of great service I receive from Henry Lomax. More
very helpful and no pressure Like all dealers, you have to work to get the best price, but it didn't take long to get the target price I had been given by another dealer (invoice) Like all dealers, you have to work to get the best price, but it didn't take long to get the target price I had been given by another dealer (invoice). What sets them apart is how human they are. The sales rep and manager didn't want to sell me any car, they wanted to sell me the Right car. They patiently allowed me to spend a lot of time with the car and never hurried me to buy or tried to use guilt tactics to pressure me into buying. If car buying is 90% research, these are the guys you want to work with. They weren't focused on just their sales goal, but mine as a customer as well. I would recommend them. More
2nd trip! I've bought 2 vehicles now from Henry Lomax. He's always been wonderful to work with. He was very knowledgable and helped me figure out which vehicl I've bought 2 vehicles now from Henry Lomax. He's always been wonderful to work with. He was very knowledgable and helped me figure out which vehicle would work best for me. I highly recommend Henry! More
Great Experience My husband and I came into Northtowne Volkswagon looking for a great car. Everyone was very helpful and educated us not only on the cars, but the proc My husband and I came into Northtowne Volkswagon looking for a great car. Everyone was very helpful and educated us not only on the cars, but the process as well. More
Top Notch I bought my Passat from Henry a year ago and couldn't be happier. The only reason my husband took me there was specifically for Henry as he bought hi I bought my Passat from Henry a year ago and couldn't be happier. The only reason my husband took me there was specifically for Henry as he bought his car from him as well. He really made the whole experience of buying a new car sooooo easy! Super friendly and down to earth. Will be buying my next car from him when the time comes! The service has been impeccable too. More
Great Salesman...Henry Lomax I enthusiastically recommend Henry Lomax to anyone interested in purchasing a new vehicle. My wife and I have worked with Henry on multiple occasion I enthusiastically recommend Henry Lomax to anyone interested in purchasing a new vehicle. My wife and I have worked with Henry on multiple occasions now and have found him to be respectable, professional, informed, and patient. This recommendation is not cheaply given. I've worked with dealerships and salesman for several years in my profession as an auto finance professional (previous career). Henry stands above the crowd. Thanks for your service Henry! More
Integrity is the first priority of Henry Lomax! I bought my Passat from Northtowne VW from salesman Henry Lomax. Mr. Lomax is a kind, considerate, and dedicated salesperson. He went beyond his sal I bought my Passat from Northtowne VW from salesman Henry Lomax. Mr. Lomax is a kind, considerate, and dedicated salesperson. He went beyond his salesperson position to assist me with the purchase of my vehicle. My previous experiences with automotive salespersons have been one sided based the amount of commission they will receive. Mr. Lomax has integrity. His focus was always in my best interest. Mr. Lomax told me he wanted me in a quality vehicle that would fit into my budget. In the future I would purchase another vehicle from Northetowne solely based on my experience with Mr. Lomax. I have also told many of my friends and family about the quality of customer service at Northtowne VW. Regards, Osun F. Shekhem (816)-506-4722 More
Love my Jetta We had a pleasant experience with Henry Lomax. We're enjoying the Jetta we purchased and would purchase another VW from Northtowne in the future. We had a pleasant experience with Henry Lomax. We're enjoying the Jetta we purchased and would purchase another VW from Northtowne in the future. More
Great Experience! I have always wanted a Honda CRV. Found the perfect one at this dealership. Mr. Henry Lomax was most helpful in the process. Very professional & strai I have always wanted a Honda CRV. Found the perfect one at this dealership. Mr. Henry Lomax was most helpful in the process. Very professional & straightforward. I would recommend him to everyone looking for the vehicle they desire. More
Third VW in a row! I've been so impressed with Northtowne VW, and especially Richard Justice in the sales department, that the last three vehicles I have purchased were I've been so impressed with Northtowne VW, and especially Richard Justice in the sales department, that the last three vehicles I have purchased were from them with the exceptional service of Richard. Richard really took the time to discuss my wants and needs, then took me to several of the other Northtowne dealerships to make sure I got a good idea of all the vehicles that met my criteria. He did an excellent job of telling me about all the models, what kind of pricing/ financing I could expect and then he let me mull over the options while providing insightful information to help me make my decision. Talk about a no pressure environment! Buying a car doesn't have to be a pain, if you go to the right place. Go to Northtowne VW, ask for Richard and it will be the most pleasurable car buying experience you'll ever have. -'nuff said! More