Northtowne Mazda

Had a nice experience in buying a car from NorthTowne Mazda and Ryan Lopez. They kept all the promises we discussed over the phone and no new surprises at the dealership. Overall had a pleasant experienc Mazda and Ryan Lopez. They kept all the promises we discussed over the phone and no new surprises at the dealership. Overall had a pleasant experience. More

I worked with the four people listed above, whom were all friendly and very informed, did not use pressure tactics, and gave me a great deal on what I wanted. Also their website was super, as I was able to friendly and very informed, did not use pressure tactics, and gave me a great deal on what I wanted. Also their website was super, as I was able to actually look at the vehicles they had on hand at first, inside and out, along with prices and a list of features without having to have to leave my name, ph number, and e-mail until I was ready to . More

Jason was very welcoming and friendly. He did everything he could to help us find the car we wanted. The cars that we looked at there were all very nice, and there was no problems. I will definetly reccomen he could to help us find the car we wanted. The cars that we looked at there were all very nice, and there was no problems. I will definetly reccomend them to everyone I know. More

Everyone at Northtowne Mazda was extremely friendly and helpful. I worked with Gene and loved that he was not pushy or overbearing, but let me take my time to look around and answered any questions that I helpful. I worked with Gene and loved that he was not pushy or overbearing, but let me take my time to look around and answered any questions that I had. More

I've been driving for many years but had never bought a new vehicle. I originally went to Northtowne Mazda because I was interested in a used Mazda5 they had, but ended up buying a new one for a number of new vehicle. I originally went to Northtowne Mazda because I was interested in a used Mazda5 they had, but ended up buying a new one for a number of reasons - none of which was pressure from anyone there. Warren Hutsler went above and beyond, making my car-buying experience better than I even imagined was possible at a dealer, and so did everyone else I had contact with. During the several days it took me to consider my options, Warren answered every question, addressed every concern I had, worked with me to give me the best possible price, and never once put any pressure on me. He even came in on his day off to deliver the car because it was more convenient for ME, and stayed even longer to make sure I understood how to work all the controls before I left. Just a couple of hours before taking delivery, I ordered a rear bumper guard to be installed, and when I got there, it was so professionally installed that it looked like it had come that way from the factory. The dealership sent the car out to have a lumbar support installed for me, and they clearly know who does quality work of this type - I'm very impressed with the work of the installer they selected. I had contact with several employees and the manager of the dealership, and every single one went out of their way to treat me like I was the only customer in the world. I drove away in my new Mazda5 very happy with it, and with the dealership that made my experience so positive. More

I'd highly recommend this dealership if you're looking I'd highly recommend this dealership if you're looking for a new OR used car. I've done both. I was looking for an inexpensive Miata on craigslist I'd highly recommend this dealership if you're looking for a new OR used car. I've done both. I was looking for an inexpensive Miata on craigslist and had seen the one I eventually bought. My initial thought was that it was being sold by a fly-by-night used car dealer and it took me a few days to call about it. When I did call and asked for Gene, he told me that the car was at Northtowne Mazda. I have to say, I got a little excited after hearing that. I bought a new Mazda CX-7 at the end of May from them and had a very good experience. Jason was our salesman. There was absolutely no pressure to buy(extremely important to me). They gave us a very good price for our trade, we got 0% financing for 60 months, and a rebate on our new car. Northtowne Mazda should have mentioned they were selling the Miata; I would have been there a few days earlier. In my opinion, I don't believe that Northtowne Mazda would keep a bad car on their lot. Gene Barnett was the salesman I worked with on the Miata. It was probably one of the least expensive cars on their lot, but I was treated as if I were buying a new one. The car was being sold 'as-is'. I found a minor problem with one of the power windows and the dealer agreed to fix it. I had also noticed that the battery was a bit weak and did not ask them to replace it, nor did I expect them to for the price I was paying for the car. After the power window was fixed and I came to pick it up, Gene told me that they had installed a new battery, saying that 'We couldn't do that to you', of course meaning that the dealer wasn't going to send me down the road with a weak battery. On top of all this Gene followed me to a storage facility, where I'll be keeping the Miata, on his own time and gave me a ride back to the dealership. Doing business with Gene, Jason, and Northtowne Mazda has been a pleasure and truly a unique experience. In my 45 years of experience buying cars, I haven't come to expect this kind of treatment from a large dealership. They set the bar very high for other dealers to follow. More

Gene Barnett was very helpful and courteous. He even took the time to set up the Navigation System and Sirius radio. He explained everything about the car in great detail. All in all, the most pleasant exper the time to set up the Navigation System and Sirius radio. He explained everything about the car in great detail. All in all, the most pleasant experience I've had when buying a car. More

Gene was outstanding, answered all questions, no preasure; a joy to work with. The delivery was informative and he took his time to make sure I was comfortable with all car systems. He even picked preasure; a joy to work with. The delivery was informative and he took his time to make sure I was comfortable with all car systems. He even picked up and returned my car to my work to complete we-owe. This really impressed my co-workers! Tim got me great interest rate! He also got terms exactly what I wanted, and gave me peace of mind with gap insurance and extended warranty.Tom was great in getting deal pushed through quickly and with a smile. He gave me top $ for my trade. I have been buying cars for over 14 years and no one is better than Tom Hinkin! More

Gene made every effort to find a CX-5 with the trim level and options desired and have it ready for a trip to California. Great job Gene! Thank You and options desired and have it ready for a trip to California. Great job Gene! Thank You More

Several models in to stock to choose, extensive test drive, very respectful, easy negotiations, fast closing, delivery to my home, great knowledge of the vehicle, a very pleasant buying experience drive, very respectful, easy negotiations, fast closing, delivery to my home, great knowledge of the vehicle, a very pleasant buying experience More