Northtowne Mazda

I went to many dealerships before ending up at Northtowne Mazda, and out of every one I visited this was by far the best experience I had. Not only were the salespeople friendly and honest, but I never felt Mazda, and out of every one I visited this was by far the best experience I had. Not only were the salespeople friendly and honest, but I never felt pressured or like I was being tricked or talked into something I didn't want or need. They explained every little piece of information put in front of me and answered every little question I could think of, which is nice since this was my first time buying a brand new car. Financing was very reasonable and I feel like I could not have done much better through anyone else, and their available incentives were helpful in keeping my monthly car payment affordable. As a side note, they even recommended a great restaurant to check out for lunch since my boyfriend and I weren't familiar with the area, and (of course) it was amazing. I love my new Mazda, and if my next car turns out to be a Mazda -- which it probably will -- I'll DEFINITELY be returning to Northtowne. More

Thanks Northtown Mazda! This is the 2nd new vehicle I've purchased from you. I first bought a Mazda Protege5 almost 10 years to the day. I was so happy with my vehicle I knew my next vehicle would be I've purchased from you. I first bought a Mazda Protege5 almost 10 years to the day. I was so happy with my vehicle I knew my next vehicle would be a Mazda. Thanks for all of your help. More

Saturday August 3rd I had set out to 'test drive' only, various models of cars that would be comparable to my 2010 Honda Civic in size and approx. price. Being a resident of Lee's Summit, I started only, various models of cars that would be comparable to my 2010 Honda Civic in size and approx. price. Being a resident of Lee's Summit, I started my search at Lee's Summit Mazda. About one and a half hours later, having fallen in love with the Mazda 3, I left the dealership very disappointed in the service and 23.00 away from making a deal. I went home wanting that Mazda more than ever. Speaking with my dad after I got back home, he suggested that I call the dealership where he bought his Mazda, Northtowne Mazda. I went online to check out their website and get their phone number to give them a call. I called and Gene Barnett answered the phone. I explained to him what had happened with Lee's Summit Mazda and he said "let me see what I can come up with-I will call you back in five". Five minutes later he called and asked me a few questions then said "grab your title, insurance card and driver's license cuz the boss is in a good mood-wants to make a deal! I arrived 30 minutes later and it was all down hill from there. I can't remember another dealership standing out in my mind like they did. Positive, upbeat and knew exactly what to do in a very timely manner. Gene Barnett impressed me with his personal and professional manner. He's a really neat and likable gentleman. My car was cleaned and ready to go, deal done and papers signed in a little over an hour. I drove away in my new Mazda 3 a very satisfied customer. P.S. The full tank and free first oil change was just icing on the cake--Thanks Mazda--I will be back! More

My future wife and myself came to northtowne mazda looking for a newer used car. We met with Jason and he began showing us what they had available at the time. Although we did not purchase from his de looking for a newer used car. We met with Jason and he began showing us what they had available at the time. Although we did not purchase from his dealership at that time. My fiancee and I both agreed that Jason was very friendly, courteous, actually cared about us, and did not treat us like another sale. Afterwards my fiancee and I shopped around at other dealerships in the local and out of state area. What we found were higher prices, not good costumer service, and salesmen that treated us like a number and not as people. Needless to say we came back to northtowne mazda and gave our business to Jason. We found the car we wanted, they held the car for us to purchase, since I live out of state and would not be there to purchase it till the weekend. This is on a Monday by the way. I can't say how truly gratefully we are to have people like Jason who know how to treat people like people. He made the whole process easy. I can't say enough good things about him. We will be back to purchase our future vehicles from him. More

Hi I am Vishwa, I couldn't resist on writing this review on the dealer. I always wanted a great car and mazda 6 is the car which reached my expectations and which was in my budget. I had to go to Nor review on the dealer. I always wanted a great car and mazda 6 is the car which reached my expectations and which was in my budget. I had to go to Northtowne Mazda. Even before arriving there, I had an opportunity to chat online with Paul and he was very friendly and he answered all my questions patiently and that was the very first good impression on these guys. Lot of the other dealers do not give you the live chat option as these guys do and this very helpful trust me. So, after talking with Paul online I made a unexpected visit to the store the same day. I was received by Steve and he was also very good and friendly with me. We sat down to make a good deal on the car. At first I was not convinced about the price and I had to approach Tom to talk about the price and I think thats the best thing happened to me, he was patient with me and gave me great deal. I had to surrender to the deal and was very happy about it. I have bothered Tom the most but still he was really nice to me, even after the deal he was very helpful with the financing and stuff. This was my first car and it was really a great experience. There are many stores which offer you great deal but being able to understand the customer is very important and Northtowne excels in it. Before buying a car somewhere else please visit Northtowne, I am confident that you will be 100% satisfied. I Highly recommend Northtowne. More

We had a long search for our new car. We decided on a Crystal Pearl White, Grand Touring, AWD, CX-5. We had no idea they were so hard to come by. After a few weeks, we finally found one. I was glad it wa Crystal Pearl White, Grand Touring, AWD, CX-5. We had no idea they were so hard to come by. After a few weeks, we finally found one. I was glad it was at Northtowne Mazda as we had previously bought two new cars there. Our old salesman, Ray, had retired and this was our first time working with Gene. He was professional, NOT pushy and was quite knowledgeable about the car. After we decided upon a price for both the new car and my trade in we talked financing. I had already secured financing but Gene was sure they could get me a better rate. Since it was already past closing time we left with the idea that we were getting a one percent better deal on financing. Since the car wouldn't be ready until late the nest afternoon, Gene had their finance department look at our application. When we arrived at the dealership we were greeted with the happy news that our interest rate had been cut in half! Needless to say, that absolutely sealed the deal. P.S. I'm sorry I forgot the finance guy's name. He was also quite professional and knew a lot about the banks they like to use and, evidently, how to get a better rate than Lending Tree :-) More

When we first arrived at the dealership, we were greeted by a courteous professional. We thought we only wanted to look at the new Mazda 6. But, after seeing the great selection of new cars and how much Ge by a courteous professional. We thought we only wanted to look at the new Mazda 6. But, after seeing the great selection of new cars and how much Gene Barnett knew about the value of these beauties, we were sold. We had a great experience with Gene. He showed us all about how to take advantage of all the technology available in the car. Everyone we talked to at the dealership was wonderful and helpful! Love our new car! Cheryl and John Ehler More

The service we received from Jason and Tom in selecting our new Mazda was exceptional. Tim was very helpful in processing the paperwork in purchasing the car. Northtowne Mazda has a very customer friendly our new Mazda was exceptional. Tim was very helpful in processing the paperwork in purchasing the car. Northtowne Mazda has a very customer friendly atmosphere. I would highly recommend this dealership to anyone wanting to purchase a new Mazda. More

Warren Hutsler met us in the parking lot of the dealership as we arrived and immediately put us at ease. While he displayed a casual approach to selling, his knowledge of his products and his abil dealership as we arrived and immediately put us at ease. While he displayed a casual approach to selling, his knowledge of his products and his ability to communicate the things that were important to us were unparalled. His soft sale approach was a welcome change from most folks who we have bought cars from over the last 30 years. Tim McGeeney was equally prepared to make our financing experience as painless as possible. The paperwork was ready to be signed when we walked in the door. Our overall impression of Northtowne Mazda was very favorable, in great part due to the people they employ. More

We went to Northtowne Mazda to begin our search for a new vehicle. Gene Barnett was courteous and respectful of our time, and Tim was efficient and thorough. Pricing was very appropriate compared to a variet vehicle. Gene Barnett was courteous and respectful of our time, and Tim was efficient and thorough. Pricing was very appropriate compared to a variety of car price research websites and negotiating was not uncomfortable, we did not feel pressured. It was comforting that Gene showed no concern that we were shopping other Mazda dealerships, and other brands as well... it was almost like he knew we were coming back at the end of the day. This was our first new car buying experience and it went much smoother than I thought it would. It also helps of course that Mazda has a product that fit our needs almost perfectly. More