Northtowne Mazda
Kansas City, MO
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339 Reviews of Northtowne Mazda
I love my new car! I originally came into Northtowne Mazda to help my son purchase his first vehicle. Ryan Lopez was very helpful and could not have treated my son with I originally came into Northtowne Mazda to help my son purchase his first vehicle. Ryan Lopez was very helpful and could not have treated my son with more dignity. I saw the Mazda 6's and thought, "this will be my next car". After researching, researching, and researching, I realized that I was not going to get a better deal anywhere else. After the sell, Ryan went through the entire car with me to make sure I understood how everything worked. He was so very patient and knowledgeable. I am not an easy sell... especially because I am in sales myself. I highly recommend this dealership to anyone looking for a new car. They are great! Tim McGeeney was excellent to work with as well. More
Ready the FIRST time we ever walked into Dealership Ryan Lopez is a new generation sales specialist. My wife and I knew we wanted a CX-5. We dealt with Ryan through electronic media instead of sitting i Ryan Lopez is a new generation sales specialist. My wife and I knew we wanted a CX-5. We dealt with Ryan through electronic media instead of sitting in the dealership going back and forth like all the other dealerships we visited. With those other dealerships my wife and I ended up with headaches after all that back and forth non-sense . Gave Ryan all the information. He did ALL the leg work. Upon our agreement we were all set. Even with a last minute addition of a factory remote start add-on, the paper work AND vehicle were ready when we arrived for the very FIRST time to Northtowne Mazda ever. It was the easiest auto purchase I have ever experienced. Kudos to Ryan. SO polite and professional. Tim was also pleasant and very knowledgeable. Does his job very well. Thank you Northtowne Mazda for restoring faith back into the Auto Dealership industry !! Be back soon ! More
Got the car I wanted Warren Hutsler did a great job helping me find the right car for me. He explained each feature and showed how I could use them in any given driving s Warren Hutsler did a great job helping me find the right car for me. He explained each feature and showed how I could use them in any given driving situation. He was very personable and willing to answer all the questions I had. I also met with Tim McGeeney and was impressed with his manner and customer service skills. It's people like these that make car-buying a positive experience rather than the negative ones you might have gotten at high-pressure dealerships. This was my second purchase from Northtowne Mazda, and it sure won't be my last. Thanks for everything! More
Excellent Service I purchased a CX7 from this dealership years ago and had a good experience then. Similarly and as expected, I experienced the same level of profession I purchased a CX7 from this dealership years ago and had a good experience then. Similarly and as expected, I experienced the same level of professionalism, courtesy and no-nonsense treatment from Jason Chandler, who I dealt with this time around when I recently leased the new Mazda6. I was impressed with the car in itself but the level of service and attention to my needs that I received from Jason sold me on the deal. Good job Northtowne, keep up the good work. More
Painless Car Buying Experience I recently bought a new Mazda6 from Northtowne. I came to Northtowne because they were running much better deals than the other Mazda dealerships in t I recently bought a new Mazda6 from Northtowne. I came to Northtowne because they were running much better deals than the other Mazda dealerships in the KC metro (as became obvious once I read all the individual dealerships' fine print on their ads). Northtowne, from what I saw on mazda.com, also has what is likely the largest selection of Mazdas in the area. I had a terrific experience once I came in. The salesman I worked with, Paul, was straightforward and low-pressure. And when I came back a few days after my initial visit to buy the car, doing all of the paperwork kept me past the time the dealership closed. I didn't even realize it until I saw them locking up after me. Paul made sure that even though I was rolling off the lot after his cleaning crew had left, I could come back a few weeks later to get the car detailed for free as they would normally do with cars they sell. Overall, buying a car here was painless and stress-free; I'd recommend it to anyone. More
Warren Hutzler--a wonderful gentleman to work with. My manual transmission went out on the Suzuki Forenza I'd had since 2007. The service manager, Bob Zollmann of Northtowne Suzuki, a great guy whom I t My manual transmission went out on the Suzuki Forenza I'd had since 2007. The service manager, Bob Zollmann of Northtowne Suzuki, a great guy whom I trust implicitly, recommended that I see a gentleman he's worked with purchasing his own personal vehicles for nearly 30 years. That was quite a referral in my estimation. The recommended gentleman, Warren Hutsler with Northtowne Mazda, is just that--a true gentleman! It was a true pleasure getting to work with Warren. He's personable, warm, helpful and trustworthy. He's excellent at explaining the details of the vehicle-in-question, and he's equally excellent at diagnosing/pinpointing just that precise vehicle that fits with one's personal needs and budget. I will certainly recommend Warren to my family/friends as a true gentleman that one can truly trust! I even told Warren if I'd ever want to consider getting into selling vehicles, I'd want to have him as my personal mentor, because I found him to be a man of integrity whom I admire very much! Thank you, Warren, and thank you, Bob, for the recommendation. More
I bought a new car!! This was my first time purchasing a new vehicle on my own and was very impressed with how helpful Paul Orvos was. He helped make what I thought would This was my first time purchasing a new vehicle on my own and was very impressed with how helpful Paul Orvos was. He helped make what I thought would be a long, drawn out process go quiet quickly and smoother then I thought. I would highly recommend this dealership and Paul Orvos to anyone looking to get a new car. More
Best deal in region I worked with Ryan Lopez at Northtowne, who contacted me via email after I sent an inquiry through cars.com. I've in Northwest Arkansas, about four ho I worked with Ryan Lopez at Northtowne, who contacted me via email after I sent an inquiry through cars.com. I've in Northwest Arkansas, about four hours away, and he patiently and thoroughly answered all my questions over email and then on the phone. He was tremendous. Most importantly, he alerted me to a deal on a new Mazda6 that was vastly better than a lightly used model that interested me. I ended up driving to KC the next day and driving home with a really great car at a price that no one else in the region could match. I know because I called three other Mazda dealers. Many of them couldn't believe it either. More
closed early Called to see if we could get our oil changed and the lady who answered the phone sent me to the service desk. I got the message machine there and lef Called to see if we could get our oil changed and the lady who answered the phone sent me to the service desk. I got the message machine there and left a message. Nobody called back so we drove the 20 minutes to the shop to just get it done only to find out the were closing BC they close early on Saturdays. The person who answered the phone could have let us know they close early but didn't and I don't know why nobody was there to answer the service phone. We have to get our oil changed there to keep the manufacture warranty but I'm extremely disappointed in how this was handles. Also they were closing in five minutes and it doesn't take more than ten, good customer service would have just done it anyway. More
Best Car Buying Experience in KC! I cannot recommend Northtowne Mazda enough! I just purchased my 2nd vehicle from them. I've purchased from at least 3 other dealers in the KC area an I cannot recommend Northtowne Mazda enough! I just purchased my 2nd vehicle from them. I've purchased from at least 3 other dealers in the KC area and those places always left a bad taste in my mouth when I left. I've been nothing but pleased and pleasantly surprised with my experience at Northtowne Mazda. I highly recommend them and my go to guy, Gene! More