Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

I had visited the dealership with my daughter last fall when she was taking her Lincoln in and Paul remembered that I was interested in a car. He called my son-in-law to say Happy Birthday (pretty impress when she was taking her Lincoln in and Paul remembered that I was interested in a car. He called my son-in-law to say Happy Birthday (pretty impressive) and happened to mention that he had gotten a car in that might interest me. When I arrived to look at the vehicle Paul had it warmed up for me on a cold Kansas day. He was very comfortable to talk with. I appreciated the time he spent answering my questions. Then Stan in Finance had all the paperwork prepared and answered my questions, too. I have talked with Paul with other questions since leaving with the car and he is always very responsive and helpful. The price was probably a little high but I appreciate the great customer service Paul has given and feel that he would help me in the future, too. More

Our lease experience was very positive. We had never leased before, but our salesperson was very helpful and informative in explaining the details of how the lease process worked. I would highly recomme leased before, but our salesperson was very helpful and informative in explaining the details of how the lease process worked. I would highly recommend Northtowne. More

I have bought 5, yes 5 cars from Northtown via Lee. Always a gentleman, never any pressure. He has my needs on his list an recently found me a 2011 MKT @ $10K under list. He is very patient, knows my f Always a gentleman, never any pressure. He has my needs on his list an recently found me a 2011 MKT @ $10K under list. He is very patient, knows my family, situation, finances and most important how I like to do business. Lee is not your typical car salesman. Tell him what you want in detail and he will not contact you until he thinks he found your car. Other salesmen I have dealt with call me with a "maybe you will like this one" but when Lee calls me, it's the vehicle I am looking for, that's in my price range. This is car professional that is simply above reproach. Kudo's Lee, for bringing honesty and integrity to the beginning of a car buyers relationship. Thanks! More

Brian did not attempt to play "Four Squares" with me and was accomodating in every way. I would refer friends and family to him. John Ponzo with me and was accomodating in every way. I would refer friends and family to him. John Ponzo More

I just bought my second vehicle from Jim Higgins at Northtowne Lincoln Mercury. My husband and I have both bought our vehicles from Jim because even when we try to shop elsewhere we end up frustrated Northtowne Lincoln Mercury. My husband and I have both bought our vehicles from Jim because even when we try to shop elsewhere we end up frustrated and without a new car. Jim makes buying a car a stressfree, easy, and exciting experience. It is important to us to do business with someone we like and trust. For us that car salesman is Jim Higgins. Everyone at the dealership is friendly and they offer EXCELLENT customer service. I plan on buying my next car from Northtowne because they treat their customers VERY well. The entire car buying process is not something I enjoy... but working with Jim Higgins has changed my perception and I now realize buying a car can actually be fun. More

Lee was friendly and willing to work with us to find the right car for the right price. He was most helpful in explaining all of the features of the car. He spent a lot of time showing us how the Sirius right car for the right price. He was most helpful in explaining all of the features of the car. He spent a lot of time showing us how the Sirius system worked. Lee has been conscientious in following up on our satisfaction. More

Lee has worked at Northtowne for a long timeand has been giving me top quality service for years. He recently helped me figure out a plan to lease my new car. I love the car and I love that I can call Lee giving me top quality service for years. He recently helped me figure out a plan to lease my new car. I love the car and I love that I can call Lee at any time with questions about taxes, oil changes etc. I can call his personal phone and always hear back from him immediately. I will always buy my cars from Lee! More

We had a very good experience with Lee he took us to all the different locations to find the car that we wanted and have been very pleased with the performance. In the future if we are looking for a new car the different locations to find the car that we wanted and have been very pleased with the performance. In the future if we are looking for a new car or have friends that are looking we would recommend Lee McMichael More

We enjoyed dealing with Paul Reeves. He was very helpful and was ready to make the best deal. We love our new used car. We will try to send more business your way. and was ready to make the best deal. We love our new used car. We will try to send more business your way. More

Lee has went above and beyond as a salesman. You can go anywhere to buy a vehicle but it takes a special person to make you go back to the same dealership and the same salesman. He helped me get into a ve anywhere to buy a vehicle but it takes a special person to make you go back to the same dealership and the same salesman. He helped me get into a vehicle, being disabled and sick, he was proactive in having the vehicle accessible to me the easiest way he could. Even after the sale he came and picked up the Navigator and brought it back so they could install the remote start. He even helped us say a prayer over the vehicle and offered a Bible, a prayer is something we always do when we buy a new car, its extremely important for us to say the prayer before we even drive off the lot. He stayed late for us and helped clean out the trade in. I couldn't ask for anything more. More