Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

I went to visit Northtowne Mitsubishi after visiting several other dealerships and not being treated with respect.I am a woman who is very knowledgeable about cars and prefers the straight-forward, hone several other dealerships and not being treated with respect.I am a woman who is very knowledgeable about cars and prefers the straight-forward, honest approach and not being talked down too. Mr. Van Parys (I call him JVP) greeted me with a smile and a handshake, asked me what I was looking for and how much I wanted to spend, and then said let me see what I can do. We went inside and he spoke with the finance manager and I rode home in my new car. I loved that we didn't have to haggle over price and go back and forth for hours. I got the deal I wanted and I was treated as a valued customer from day one. I also love the treatment I have always received from the service dept. They are professional and courteous and I always leave with a smile. When I'm ready to purchase my next car there is no doubt that I will be calling JVP..I've referred many people to him and not one of them has been disappointed. Thanks! More

Brian Sigler was very helpful,polite and patient.He made sure I was satisfied with my Nissan Pathfinder and any details I had questions about. I would and have recommended him to my friends. Thanks again fo sure I was satisfied with my Nissan Pathfinder and any details I had questions about. I would and have recommended him to my friends. Thanks again for all your help. You the man B! More

Todd immediately came out and asked what we were looking for. He did not try to move us to a vehicle that we were not interested in. He made several suggestions as to what vehicles were on the lot. After for. He did not try to move us to a vehicle that we were not interested in. He made several suggestions as to what vehicles were on the lot. After a discussion with him about focus vs fusion he made the point that with the grandchildren getting older that possibly a focus or fusion would not meet our needs. Agreeing with that idea we changed our mind on what vehicles to look at. We own a Ford 500 and so we decided that we would look at Taurus with the vehicle would have to meet certain criteria. Todd was able to locate a vehicle on the lot that he thought would meet our needs. In the end, we did end up buying that particular vehicle. There was no pressure or attempted power of persuasion from Todd concerning the purchase of the vehicle. More

Met with Sean Payne in 2006 when I bought my first Mitsubishi(Lancer) from him and found a good friend. Sean and Nick has always treat me like a friend and helped me with my car needs. Since then I Mitsubishi(Lancer) from him and found a good friend. Sean and Nick has always treat me like a friend and helped me with my car needs. Since then I have got 5 more car bought or leased from them and always came out very satisfied and pleased with their Service. A first class dealership in Kansas City. Thanks guys! More

After a lengthy search for the ideal car, I found it at Northtowne. Colton Wells was curteous and easy to work with. This is my second purchase with this dealership. The car I purchased was a great deal. Northtowne. Colton Wells was curteous and easy to work with. This is my second purchase with this dealership. The car I purchased was a great deal. Thanks! I couldn't be happier. More

I am one of the people that salemen hate to see... but no matter what I wanted & no matter how hard I made it them to make the sale... they worked to get me everything I wanted plus some... all I can say is matter what I wanted & no matter how hard I made it them to make the sale... they worked to get me everything I wanted plus some... all I can say is WOW... love my car...love my sales team... my car is ALL STYLE & ATTITUDE... I've taken a lot of ribbing about the car... but in response to all...Cessare di odiare... Lei sa che sono...A D O R A B I L E! More

Sales technique was low pressure. Tood went out of his way to make sure I understood all the features on several models - it was very much appreciated. way to make sure I understood all the features on several models - it was very much appreciated. More

Been interacting with car dealerships for 40 years. Best experience ever - hands down. Friendly, courteous, helpful, earned your respect and business. And the best part of the process was Jim Higgins. Ca experience ever - hands down. Friendly, courteous, helpful, earned your respect and business. And the best part of the process was Jim Higgins. Cares about the customer, cares about the dealership, and cares about the process - removes the stress and just makes you want to do business with him and the dealership. Many thanks to Jim. More

Dustin Rice was by the far the most helpful salesmen I have worked with in a very long time! He had no intentions of screwing me over and didn't try to jerk me around at all, he genuinely wanted to get me have worked with in a very long time! He had no intentions of screwing me over and didn't try to jerk me around at all, he genuinely wanted to get me into a safe, reliable vehicle! I went in and spoke with him on a Saturday and I drove off the lot on Monday! He made the car buying process, quick, easy, and hassle free! Thanks Dustin! <3 my Avalon. More

We had a great experience at this Fiat dealer. Our sales person Dustin was very good about finding inventory in our price range and helping us to choose a vehichle for our son. We also loved that he had ac person Dustin was very good about finding inventory in our price range and helping us to choose a vehichle for our son. We also loved that he had access to all of the Northtowne Auto Group inventory as it saved us time and energy of running place to place. We bought a vehicle and really enjoyed working with Dustin. More