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Northtown Subaru

Amherst, NY

4.9
434 Reviews
Call Dealership (716) 992-6547

3930 Sheridan Drive

Amherst, NY

14226

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434 Reviews of Northtown Subaru

December 21, 2024

Jeanette Ferguson at Northtown Subaru provided excellent service. She was very kind and helpful throughout the buying process. More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette Ferguson
Report | Print
December 20, 2024

Great Service! ! I am impressed by the level of professionalism and respect shown by the staff. Andy is great at communicating and updating the status!! More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy S.
Report | Print
Dec 20, 2024 -

Northtown Subaru responded

We're delighted to hear that you were impressed with the service at Northtown Subaru! Andy and our team always strive for excellent communication and professionalism. Thank you for your feedback!

December 15, 2024

Great service! They were very accommodating and got us in to fit into our schedule. More

by lkellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 16, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! We appreciate your business and hope to see you again next time here at Northtown Subaru!

December 15, 2024

Just outstanding service Really without peer Helpful and provides a great transport service to and from dealership More

by genzurg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 16, 2024 -

Northtown Subaru responded

We're delighted to hear that you received outstanding service at Northtown Subaru! Our team is always here to provide a seamless experience, including convenient transport services. Thank you for your kind words and support!

December 14, 2024

Salesman Jason Wilkenson was excellent to work with and work out a deal on the 2020 Jeep Wrangler I purchased. Everything I requested from Northtown to close the sale they did. I would highly recommend th More

by ghaas0179
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Park & Jason Wilkenson
Report | Print
Dec 16, 2024 -

Northtown Subaru responded

Thank you for recommending Northtown Subaru! We're delighted to hear that Jason provided excellent service and helped secure a great deal on your 2020 Jeep Wrangler. Enjoy the ride, and feel free to reach out if you need anything else!

December 09, 2024

My salesman, Chris Troxel, was very friendly and we were able to work out a deal that I was happy with. I didn’t feel pressured in any way at any point in the process. And the car they had there had everyth More

by drsorce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel, Michael Ahern
Report | Print
Dec 09, 2024 -

Northtown Subaru responded

We're delighted to hear that Chris made your experience at Northtown Subaru a positive one, and that you found the perfect car with all the features you wanted. Thank you for sharing this feedback! Enjoy your new ride!

December 08, 2024

Exceptional service. My next car will definitely be a Subaru. They always take good are of you. More

by Patkorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Report | Print
Dec 09, 2024 -

Northtown Subaru responded

We're happy to hear you had exceptional service and that you'll be choosing Subaru for your next car at Northtown Subaru. We truly appreciate your loyalty and see you again! Safe travels!

December 06, 2024

Karen Schultz was the best to work with when purchasing my Crosstrek! Karen was knowledgeable about the vehicle and its features and very customer oriented. Karen had all the paperwork ready to go wh More

by Tlochrane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Schultz, Michael Ahern
Report | Print
Dec 06, 2024 -

Northtown Subaru responded

Tlochrane, we're delighted to hear that Karen provided such a seamless experience for your Crosstrek purchase at Northtown Subaru. Thank you for the recommendation and enjoy your new ride!

December 06, 2024

The process to obtain my new car was seamless. My sales person was easy to work with More

by lizziev930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan
Report | Print
Dec 07, 2024 -

Northtown Subaru responded

Hi Lizzie, we're glad to hear the process was seamless and that your salesperson was easy to work with at Northtown Subaru. We appreciate your business and see you next time! Safe travels!

December 06, 2024

Outstanding service and help from Nick! They worked me in and solved issue- highly recommend NT Subaru. More

by philgerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Report | Print
Dec 07, 2024 -

Northtown Subaru responded

Hi Philgerri, we're delighted to hear that Nick and the Northtown Subaru team provided outstanding service. We appreciate your recommendation and see you again! Have a great ride!

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