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Northtown Subaru

Amherst, NY

4.9
489 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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489 Reviews of Northtown Subaru

March 03, 2025

Adam made the purchase of my new car very easy and comfortable. Went over all features and explained them all on the '25 Forrester I purchased. Also offered for me to call with any questions in usin More

by debbiekogut@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
March 03, 2025

Quick and professional . Shuttle service was quick. Washed car after safety recall. Friendly staff. Pleasant waiting room. More

by michaelsmyntek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name!, Michael Ahern
March 02, 2025

My experience at Northtown was fantasti, from walking into the dealership to taking delivery. Ethan the sales representative was respectful of my time, and he worked quickly with his sales manager to get More

by xxx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro
Mar 03, 2025 -

Northtown Subaru responded

We're delighted to hear that your experience at Northtown Subaru was fantastic and that Ethan provided respectful and efficient service. It's great to know our team could offer you an unbeatable deal, along with some valuable extras from the finance manager. Thank you for choosing us!

March 01, 2025

Terrible service department. .. Went there to fix my heat after only 17k miles on my new car and my car was giving back to me with nothing fixed... Brought the car back and got a More

by Jingles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
March 01, 2025

Our Sales Rep, Jenny was Excellent! ... The here was no waiting ... To hec we hope dealer is was honest, fair, friendly, and responsive ... Throughout the process they communicated clea More

by tfatta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
Mar 03, 2025 -

Northtown Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that Jenny and our Northtown Subaru team provided excellent service with clear communication throughout your experience. We appreciate your support and look forward to serving you again in the future!

February 28, 2025

Knowledgeable and personable staff made the purchase of my new car stress free. Went over all the options, features, and add-ons I was interested in and several I wasn't aware of on the '25 Outback. Was pa More

by BenWolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson, Michael Ahern
Feb 28, 2025 -

Northtown Subaru responded

BenWolf, we're delighted to hear that our team at Northtown Subaru made your car purchase a stress-free experience! It's great to know you felt informed and comfortable throughout the process. We look forward to assisting with any future service or accessory needs!

February 28, 2025

Excellent support from Gabriel in servicing my car, even providing a loaner when they couldn’t get parts on the same day. More

by Wrotnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel N.
Feb 28, 2025 -

Northtown Subaru responded

We're delighted to hear that Gabriel provided excellent support during your visit at Northtown Subaru. It's great to know the loaner car helped while waiting for parts. Thank you for sharing your experience!

February 28, 2025

The team was friendly and professional as always! They took extra care to try and figure out my issue and held onto the vehicle for a few days to ensure it didn’t return. I was looking to potentially More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey , Michael Ahern
Feb 28, 2025 -

Northtown Subaru responded

Nick, we're delighted to hear that our Northtown Subaru team provided such attentive service! It's wonderful knowing their dedication has made you reconsider your next vehicle choice. We appreciate your loyalty and look forward to assisting you in the future!

February 26, 2025

I did not buy my 2017 Forester Touring at Northtown which I sincerely regret. But I did transfer all my service there because of total incompetence at another dealer. I have been extremely impressed wit More

by Jehu720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Feb 27, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with our service department at Northtown Subaru! We're delighted to hear that we've earned your trust and appreciation. Your kind words mean a lot, and we're here whenever you need us!

February 25, 2025

This was the first time I was ever in the market to buy a new car. I was very pleasantly surprised and grateful that they made it very easy to test drive, figure out financing, and also sign off and explain More

by kaczordan834
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bahgat
Feb 25, 2025 -

Northtown Subaru responded

We're delighted to hear that your first car-buying experience was a positive one at Northtown Subaru! Our team is committed to making the process smooth and enjoyable, so it's great to know we hit the mark. Thank you for recommending us, and enjoy all the adventures in your new Subaru!

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