
Northtown Subaru
Amherst, NY
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547 Reviews of Northtown Subaru
Andy in the service department was great. I was kept well informed during the service of my vehicle. He was even able to save me money by finding out parts were covered by warranty!! If th I was kept well informed during the service of my vehicle. He was even able to save me money by finding out parts were covered by warranty!! If they weren’t so expensive I would get a tattoo of Andy on my arm to honor him! In all seriousness it was a smooth and easy to work with Andy! More
My husband and I just purchased a 25 crosstrek and couldn't be more pleased. Caleb and Brian were extremely helpful in helping us navigate through a very unique situation and resolved it so that we co couldn't be more pleased. Caleb and Brian were extremely helpful in helping us navigate through a very unique situation and resolved it so that we could purchase the vehicle that we wanted. More
Adam in sales was awesome! He streamlined the process of buying out my lease making it quick and painless. I’m not having any more children but if I was I’d consider naming it He streamlined the process of buying out my lease making it quick and painless. I’m not having any more children but if I was I’d consider naming it after him. Always a pleasure to work with! More
Quick efficient friendly reasonable priced. Had my Cross Trek in the last 4 years for general maintenance and Never had a bad experience 😊thank you very much!!! Had my Cross Trek in the last 4 years for general maintenance and Never had a bad experience 😊thank you very much!!! More
Nick was very helpful with everythin. At first I was confused where to go (visit was during rush hour) but after he came to great me he got my car completed very quickly. Awesome personal At first I was confused where to go (visit was during rush hour) but after he came to great me he got my car completed very quickly. Awesome personality, will be back More
Having bought the car about 4 months ago from north town, I brought it in for service for a coolant leak. mechanic that spoke to me first was extremely dismissive and rude, calling my appt a “waste of time”. I brought it in for service for a coolant leak. mechanic that spoke to me first was extremely dismissive and rude, calling my appt a “waste of time”. He knew that from inspecting the car with an iPhone flashlight apparently. That waste of time turned into an hours long repair for a known Subaru issue. The manager on the other hand was great, the polar opposite of the first guy. One bad Apple doesn’t ruin a barrel. Nick and everyone in the office was professional. A customer concern shouldn’t be considered a waste of time on a vehicle they are paying for. Let alone him being completely wrong More