Northtown Subaru
Amherst, NY
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416 Reviews of Northtown Subaru
Aubrey was so kind and helpful towards my needs and concerns. Called me before work was to start to make sure I as able to have it done. The whole staff rocks, but I hope to do business with her in the concerns. Called me before work was to start to make sure I as able to have it done. The whole staff rocks, but I hope to do business with her in the future! She is such an important asset at the company! She is a star!! Thank you, Aubrey! More
Stopped by with no appointment and a CHECK ENGINE light. Within a half hour, I was back on my way with a loaner vehicle while they worked my Forester in to their queue of others, diagnosed the issue, and r Within a half hour, I was back on my way with a loaner vehicle while they worked my Forester in to their queue of others, diagnosed the issue, and repaired the issue. Thankfully for me it was a repair fully covered by warranty and I had my car back before they closed that evening. More
Went in for service and everything went swimmingly. They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent batte They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent battery check. More
Andy S. was great from the time I walked in the dealership to drop off my car. He kept me posted on the status of my car until I picked it up. He was very pr was great from the time I walked in the dealership to drop off my car. He kept me posted on the status of my car until I picked it up. He was very professional and provided great customer service. Our family comes from owning businesses. Therefore, customer service is hugh to me. This is one of the reasons I continue to bring my car to this dealership. More
We had a great experience purchasing our new Subaru. Adam did a great job introducing us to the different models available. Jenny walked us through the test drive and steps of purchasing. They worked to Adam did a great job introducing us to the different models available. Jenny walked us through the test drive and steps of purchasing. They worked together to make it very convenient for us. Very knowledgable, and personable. Thank you for your professionalism!! More
We were extremely satisfied with the service we received purchasing our 8th Outback at Northtown Subaru. Mike Stepien was our salesman and was great. purchasing our 8th Outback at Northtown Subaru. Mike Stepien was our salesman and was great. More
Dealership was knowledgeable, patient and helpful. Not pushy like other Dealerships I’ve dealt with in the past. Very pleasant experience! Not pushy like other Dealerships I’ve dealt with in the past. Very pleasant experience! More