Northtown Subaru
Amherst, NY
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840 Reviews of Northtown Subaru
Excellent service - I came in for a routine oil change, but had questions about oil consumption on my Subaru WRX. They answered all my questions, and indicated how to diagnose any potential issues going f but had questions about oil consumption on my Subaru WRX. They answered all my questions, and indicated how to diagnose any potential issues going forward. I waited less than an hour, with a complimentary car wash and aquapel treatment applied as well. Also - the dealer was surprisingly cheaper than other "quick" locations for oil changes! More
Very professional and cordial service. Well organized with clean and comfortable waiting area. Good communication during the service visit. They needed to order a part and schedule a retur Well organized with clean and comfortable waiting area. Good communication during the service visit. They needed to order a part and schedule a return visit. That occurred the following day. Super service team. More
I paid $141 for an oil change and a tire rotation and they didn’t even wash/vacuum the car which I thought was a standard part of the service. At the time I leased the car, the sales person kept callin they didn’t even wash/vacuum the car which I thought was a standard part of the service. At the time I leased the car, the sales person kept calling instead of texting and interrupting my work. He rescheduled my pickup to a time that wasn’t convenient for me so he could go to a concert. More
My old car wasn't running the day I was to pick up my new used car. I live right near Northtown Subaru, so they sent some of their young guys to try to jumpstart my car. When it wouldn't start, they pushed i used car. I live right near Northtown Subaru, so they sent some of their young guys to try to jumpstart my car. When it wouldn't start, they pushed it to the dealership!! That's service! All of the Service Dept. people have been very friendly and polite. More
Brought the Subaru in for service including tire pressure indicator. We have new tires. I was told that the pressure indicator was checked. The very next day the pressure indicator went on even though the se indicator. We have new tires. I was told that the pressure indicator was checked. The very next day the pressure indicator went on even though the sensor was reporting proper inflation. The sensor is still on. I did not want to leave the car again but was told that the earliest available service slot if we wait for the car is in 2 weeks. Not happy. More
I picked up my 2025 Suburu Forester today at Northtown. My salesperson Amani Elbanna was absolutely outstanding! From ordering the vehicle to picking it up she exhibited professionalism with a caring and My salesperson Amani Elbanna was absolutely outstanding! From ordering the vehicle to picking it up she exhibited professionalism with a caring and friendly attitude. If your looking for a new vehicle i would highly recommended to stop in and ask for Amani, you won't be sorry you did. I would also like to thank Manager Kyle Conover for his help with this transaction. More


