Northtown Subaru
Amherst, NY
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420 Reviews of Northtown Subaru
Great vehicle and wonderful staff. The purchase was smooth and friendly. Our experience with service and their staff was also excellent. I highly recommend both sales and service at No The purchase was smooth and friendly. Our experience with service and their staff was also excellent. I highly recommend both sales and service at Northtown. More
Solid service. Went in for a electrical and battery check after the battery had died unexpectedly. Left the car for the day, they replaced the battery and found no Went in for a electrical and battery check after the battery had died unexpectedly. Left the car for the day, they replaced the battery and found no power leaks in the checkup. More
Aubrey was so kind and helpful towards my needs and concerns. Called me before work was to start to make sure I as able to have it done. The whole staff rocks, but I hope to do business with her in the concerns. Called me before work was to start to make sure I as able to have it done. The whole staff rocks, but I hope to do business with her in the future! She is such an important asset at the company! She is a star!! Thank you, Aubrey! More
Stopped by with no appointment and a CHECK ENGINE light. Within a half hour, I was back on my way with a loaner vehicle while they worked my Forester in to their queue of others, diagnosed the issue, and r Within a half hour, I was back on my way with a loaner vehicle while they worked my Forester in to their queue of others, diagnosed the issue, and repaired the issue. Thankfully for me it was a repair fully covered by warranty and I had my car back before they closed that evening. More
Went in for service and everything went swimmingly. They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent batte They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent battery check. More
Andy S. was great from the time I walked in the dealership to drop off my car. He kept me posted on the status of my car until I picked it up. He was very pr was great from the time I walked in the dealership to drop off my car. He kept me posted on the status of my car until I picked it up. He was very professional and provided great customer service. Our family comes from owning businesses. Therefore, customer service is hugh to me. This is one of the reasons I continue to bring my car to this dealership. More