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Northtown Subaru

Amherst, NY

4.9
420 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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420 Reviews of Northtown Subaru

November 23, 2024

Great vehicle and wonderful staff. The purchase was smooth and friendly. Our experience with service and their staff was also excellent. I highly recommend both sales and service at No More

by tmccully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
November 23, 2024

First time dealing with Northtown Subaru and I was extremely satisfied with my buying experience. Would highly recommend! More

by law2143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzker, Michael Ahern
November 21, 2024

Awesome experience! No stress, pleasant, quick and easy car purchase! Will gladly refer anyone looking to buy a new car. More

by 1745jblachura00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan
Nov 22, 2024 -

Northtown Subaru responded

Thank you for sharing your awesome experience with us at Northtown Subaru! We're delighted to hear that the process was stress-free and pleasant. We appreciate your referrals and look forward to assisting anyone you send our way!

November 21, 2024

Solid service. Went in for a electrical and battery check after the battery had died unexpectedly. Left the car for the day, they replaced the battery and found no More

by Sandrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Putnam
Nov 22, 2024 -

Northtown Subaru responded

Thank you for sharing your experience with Northtown Subaru! We're glad to hear that our team provided solid service and resolved the battery issue efficiently. If there's anything else we can assist you with, feel free to reach out!

November 18, 2024

Aubrey was so kind and helpful towards my needs and concerns. Called me before work was to start to make sure I as able to have it done. The whole staff rocks, but I hope to do business with her in the More

by jwstofko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey, Josh, Taylor, Andy and the rest.
Nov 19, 2024 -

Northtown Subaru responded

Jwstofko, we're delighted to hear that Aubrey and the Northtown Subaru team provided such excellent service. We'll make sure she knows how much you appreciated her help! Thank you for your kind words!

November 16, 2024

Stopped by with no appointment and a CHECK ENGINE light. Within a half hour, I was back on my way with a loaner vehicle while they worked my Forester in to their queue of others, diagnosed the issue, and r More

by Keith.Smith4147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick at the Service Desk and whoever worked on my car!
Nov 18, 2024 -

Northtown Subaru responded

We're delighted to hear that our team at Northtown Subaru was able to assist you promptly and efficiently with your Forester. We're glad we could get you back on the road quickly! Thanks for sharing your experience!

November 11, 2024

Went in for service and everything went swimmingly. They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent batte More

by Sandrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kania
Nov 12, 2024 -

Northtown Subaru responded

We're delighted to hear that your service visit went smoothly at Northtown Subaru! It's great to know our team provided clear explanations and a quick turnaround. We're here for any future questions or needs you may have! Safe travels!

November 09, 2024

Prompt and kind service and repairs. Took the car in early and finished it early More

by swede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Nov 11, 2024 -

Northtown Subaru responded

All of us at Northtown Subaru are happy to see this wonderful feedback! Thank you!

November 09, 2024

Andy S. was great from the time I walked in the dealership to drop off my car. He kept me posted on the status of my car until I picked it up. He was very pr More

by Helengonzalez1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew S., Michael Ahern
Nov 11, 2024 -

Northtown Subaru responded

Thank you for sharing your experience with Andy and the team at Northtown Subaru! We're delighted to know that our commitment to excellent customer service keeps bringing you back. We appreciate your trust in us and look forward to serving you again in the future!

November 09, 2024

Scheduling an inspection for my car was easy. And Aubrey was great to work with. Made for a pleasant experience. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Nov 11, 2024 -

Northtown Subaru responded

Jerry, we're glad to hear that Aubrey made your inspection experience a pleasant one at Northtown Subaru. Thanks for sharing your feedback!

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