Northtown Hyundai

Hyundai northtown Very friendly and knowledgeable staff. Kevin worked hard to meet my vehicle needs while reaching a fair price agreement. In a timely manner he was abl Very friendly and knowledgeable staff. Kevin worked hard to meet my vehicle needs while reaching a fair price agreement. In a timely manner he was able to obtain the vehicle wih the specifications I wanted despite not having the vehicle on the lot. More

Great sales staff, terrible support staff. Dan Strzekczyk, our sales person was fantastic. His demeanor was very welcoming and he didn't come off as pushy or aggressive at all. He was courteous Dan Strzekczyk, our sales person was fantastic. His demeanor was very welcoming and he didn't come off as pushy or aggressive at all. He was courteous, professional, and accommodating at every turn. I was never told ANYTHING about blue link, but was signed up for it. It turned into a pain in the xxx on the phone with them trying to access the account because the dealership chose the login information without my knowledge or input. This was a gross oversight on the dealerships part and it is something we should have been made aware of and something we should have CHOSEN to opt in to, rather than go through the hassle of trying to opt out of something we didn't know about. Very unprofessional. The other issue I had was with the service department, and it is why I will almost certainly NEVER bring my car to you for service. I want a remote starter for my car, and inquired about the different options. I was presented a pamphlet with their different physical starters and a fourth option to have an app enabled starter. Initially I chose the higher end starter that receives a confirmation signal from the car. An appointment was made for a week after the car pick up. On my appointment day, January 3, I arrived and was informed that they had me scheduled for the cheapest of the physical starters, and not what I had asked for initially. The woman who greeted me flat out TOLD ME THEY WERE OVERBOOKED and therefore wouldn't be able to accommodate any changes. I told her that I was thinking about getting the app enabled option anyway so we could go with the starter they had mistakenly planned anyway and she said they would have to reschedule regardless, because they didn't have that equipment on hand. I asked her for pricing details about the app enabled starter, and she did not know ANYTHING about it, what features it had, how much the subscription cost, nothing. She said she would call me to reschedule and go over the details of the starter with me. This was January 3rd, a week and a half ago, and I HAVE YET TO HEAR FROM HER. I have since priced an app enabled remote starter elsewhere and can get it for about $150 less than at the dealership. I am VERY disappointed by this. If you are going to sell accessories to the cars you sell, you need to know about them and make sure you aren't blowing your customers off. In summation, Dan was wonderful, but your support staff really dropped the ball and negated all of the professional service and goodwill from Dan's hard work. I'm not sure if I would buy another car from Northtown. More

Great experience Jesse was wonderful to work with. He was very knowledgeable on the car and the lease program. He made sure it was the best fit for me. Jesse was wonderful to work with. He was very knowledgeable on the car and the lease program. He made sure it was the best fit for me. More

I dread buying a new car, but this experience has made me very happy! Jesse was really great. He was patient, attentive and supportive of my needs - xxxx it's too bad he isn't single :) Honestly, though, I was a custom Jesse was really great. He was patient, attentive and supportive of my needs - xxxx it's too bad he isn't single :) Honestly, though, I was a customer of another Hyundai dealer and a couple of friends recommended I try out Northtown, which is much further than the dealer I had purchased my last Hyundai from. However, the service was great, I was met with the price I needed, and I really appreciate the perks and benefits set up to keep my business after my car was purchased. *Even though I was ultimately very happy with the price, I wish that I didn't have to get a different dealer to give me that offer before Northtown would agree to meet me there. More

My 5th hyundai I'm very pleased with the dealership and very ,very pleased with my salesmen and will be back to see Jerry when I am ready for our next Hyundai I'm very pleased with the dealership and very ,very pleased with my salesmen and will be back to see Jerry when I am ready for our next Hyundai More

A good experience I was very happy with my purchase. I would recommend Northtowne to friends and family. And we loved the cookies we received as a thank you. I was very happy with my purchase. I would recommend Northtowne to friends and family. And we loved the cookies we received as a thank you. More

elantra great car rides better than the accent very comfortable i was looking for another accent and decided at the last minute to see this one glad i did great car rides better than the accent very comfortable i was looking for another accent and decided at the last minute to see this one glad i did More

End of lease deal I was very happy with the sales man and the finance dept at providing me with a new lease and helping me keep to my budget. I was not pressured to do I was very happy with the sales man and the finance dept at providing me with a new lease and helping me keep to my budget. I was not pressured to do something that I could not afford. Great experience. More

Lease of Hyundi Pleased with all of salesman's efforts to find a vehicle that included all the features I requested within a budget I could afford to lease. Pleased with all of salesman's efforts to find a vehicle that included all the features I requested within a budget I could afford to lease. More

yippee i love my new car. David (I hope I remember correctly) was friendly and his baby is cute too. I had a child with me and he made it look easy. i love my new car. David (I hope I remember correctly) was friendly and his baby is cute too. I had a child with me and he made it look easy. More