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Northtown Hyundai

Amherst, NY

4.4
336 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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336 Reviews of Northtown Hyundai

October 18, 2024

I would never buy another vehicle from them. Service department does not return calls. We have tried several times to schedule an appointment with them, they never answer their phone or return a More

by Scottmccoy59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Schreiber
Oct 18, 2024 -

Northtown Hyundai responded

Scott, thank you for reaching out. I'm sorry to hear about the trouble you've had contacting our team. Your feedback is appreciated and will be shared internally so we can take steps to improve in this area moving forward. If you'd still like our assistance, please feel free to contact me directly. Thanks again, Gary Arcadi - Service Manager - 716-835-8500 X14120

October 05, 2024

Easy sales experience. Knowledgeable sales person. (Jon Young).No pressure. Good experience. Enjoying my Tucson. More

by Jlswd
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Young
Oct 07, 2024 -

Northtown Hyundai responded

We're delighted to hear that you had a smooth and pressure-free experience with Jon & the team at Northtown Hyundai. Enjoy your new Tucson, and thank you for choosing us!

September 29, 2024

Salesman knowledgeable not pushy. Explained features of car, warranty, financing, service and other options available. More

by joelmena
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 30, 2024 -

Northtown Hyundai responded

Joelmena, we're glad to hear our salesman provided you with a thorough and pressure-free experience at Northtown Hyundai. Thanks for the positive feedback!

September 29, 2024

My salesman was honest and fourth coming, also efficient and kept the amount I wanted to pay with in $4. And that was with insurance and add warranty. More

by Themachinist11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Alyer
Sep 30, 2024 -

Northtown Hyundai responded

Thank you for sharing your experience! We're glad to hear our team at Northtown Hyundai provided honest and efficient service while keeping within your budget. Enjoy the new ride!

September 28, 2024

When we entered the dealership we were greeted with smiles and asked if we needed a sales person. We were introduced to Matt Capello and from the very start Matt impressed us of his knowledge of automo More

by Gtowhitedelight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Capello
Sep 30, 2024 -

Northtown Hyundai responded

Thank you for sharing your experience! We're delighted to hear that Matt made the leasing process seamless and enjoyable at Northtown Hyundai. Enjoy your new 2024 Tucson, and we appreciate you recommending us to family and friends!

September 10, 2024

Fantastic experience. I cannot complain about a single thing from start to delivery. I would recommend! More

by Bjones12985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Schreiber
Sep 19, 2024 -

Northtown Hyundai responded

Hi B Jones! Thank you for the glowing review! We're delighted to hear your experience from start to delivery was fantastic at Northtown Hyundai. We appreciate the recommendation and hope you enjoy your vehicle!

September 08, 2024

Kyle was great since the first time. . he gave us the options according to what we wanted and I bought the car within a week and he was so flexible with the price and the time I can come More

by Saraalem20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Schreiber
Sep 19, 2024 -

Northtown Hyundai responded

We're delighted to hear that Kyle provided excellent service and flexibility throughout your purchase at Northtown Hyundai. Enjoy your new vehicle, and thanks for the great review!

September 07, 2024

Northtown Hyundai is great. This is my 2nd new car from them and few others for my friends. They do everything to keep customers satisfied with courtesy, best offers and after s More

by Javed Ansari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Woods
Sep 19, 2024 -

Northtown Hyundai responded

Javed, we're delighted to hear that you've had such positive experiences with Northtown Hyundai! Thanks for your continued support and kind words. Enjoy your new car!

September 06, 2024

The service with Sierra was amazing. She helped me and I got a great car! More

by Marlavus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra
Sep 19, 2024 -

Northtown Hyundai responded

We're delighted to hear that Sierra provided amazing service and helped you get a great car at Northtown Hyundai. We look forward to serving you again! Safe travels!

September 05, 2024

Excellent service! Prepared for our lease purchase making it timely. Sales person was easy to talk to and thoroughly explained the special features of the vehicle. More

by Deniseslepinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cappello
Sep 19, 2024 -

Northtown Hyundai responded

Thank you for the wonderful feedback! We're glad to hear that our team at Northtown Hyundai made your lease purchase smooth and informative. Enjoy your new vehicle!

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