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Northstar Kia - Service Center

Long Island City, NY

4.6
832 Reviews

832 Reviews of Northstar Kia - Service Center

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February 02, 2025

Excellent service, fast and clean, I will go back and recommend.B E S T. More

by DIOSJOR.BAEZ
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Northstar Kia responded

Thank you for your great review! We're thrilled to hear you had an excellent experience. We appreciate your recommendation and look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

Service was fast, courteous, and honest. My time waiting, which was minimal was comfortable and enjoyable. More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Feb 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you had a fast, courteous, and comfortable experience. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

It was my first visit to the Kia service department and I was extremely impressed. They were very friendly and the service was quick. I appreciate how attentive they were and for keeping me up to date with t More

by Sharon.j.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanitate, Cosimo
Feb 03, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that your first visit to our service department was a great experience. We appreciate your trust and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

Cosmo is the best customer service representative I have ever met. He kept me informed throughout the whole time my car was being serviced. They washed my car afterwards and I had a snack in the waiting are More

by ALISONJENKINS75
Recommend Dealer
Yes
Employees Worked With
Cosmo
Feb 03, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that Cosmo made your experience so positive. We strive to provide excellent service, and it's great to know that he went above and beyond to keep you informed and comfortable. We look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

I'm really happy with the service and the help from the people who works there More

by HVALLE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Feb 01, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're so glad to hear you had a great experience with our team. We look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

This service center is very busy but the employees are very nice and helpful and always so their best to get you in and out quickly. More

by cbqueens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo in the Service Department
Feb 01, 2025 -

Northstar Kia responded

Thank you for the positive feedback! We truly appreciate your patience and are glad to hear that our team was able to assist you in a timely manner. Your satisfaction is our priority, and we're happy to know you had a great experience with our service center. We look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

The engine light keep coming on, i have to take it back for the second time, very upset More

by FATOUKANOUTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Northstar Kia responded

I'm sorry to hear about your experience and the inconvenience this has caused. Please reach out to us at Bsingh@northstarkiany.com, and we'll make sure to resolve the issue as quickly as possible. Your satisfaction is important to us, and we're here to help. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

I’m always pleased when I go to Northside kia. I was there recently for an oil change and I had the best service. I had to go back 2 weeks later for a recall and I didn’t minded at all cause the s More

by MARILYNRIVERA715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Feb 01, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us, both for your oil change and recall. Our team works hard to provide excellent service, and we're glad it showed during your visits. We look forward to seeing you again soon, and we truly appreciate your continued trust in Northstar Kia! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

FIRST TIME CUSTOMER AND THEY HAD ABSOLUTE GREAT CUSTOMER SERVICE I WILL BE RETURNING TO THIS DEALERSHIP FOR ALL MY CAR NEEDS More

by ASHELYFRANCIS
Recommend Dealer
Yes
Employees Worked With
Shadi
Feb 01, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that you received great customer service. We look forward to assisting you with all your future car needs! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

Friendly, professional and efficient. Kia offers a great customer service experience from the moment you step into the store until the moment you leave. More

by ajcg1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Northstar Kia responded

Thank you for the wonderful review! We're so happy to hear that you had a positive experience with our team. We strive to make every visit as smooth and enjoyable as possible, and your feedback means a lot to us. We look forward to welcoming you back soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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